Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 38,686 reviews
  • Rated 5 out of 5 stars

    EXCELLENT JOB by Geek Squad installers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installers did an EXCELLENT JOB of installing our new VIZIO TV onto thecswivel wall mount! The TV and the dwall mount installation are both working EXCEPTIONAL WELL! Keep up the EXCELLENT WORK Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Set-up service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was great. Knowledgeable and pleasant tech. Came in and set up TV and tried to help put on stand we purchased but it did not fit. Showed us how to use remote. Took all packaging and the old TV that did not work anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    CHEAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great, friendly, very likable almost like family.. As I told them I'm gonna request that they come out to install my home security as soon as I purchase it from Bestbuy - GREAT EXPERIENCE !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job fast and efficient!! Very professional guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting the new TV on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job in mounting the new TV and very professional in the job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed tv correctly and timely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and got the job done - mounted tv to wall and connected with internet

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting our TV. Friendly & On Time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was nice, patient, and prompt. He did a very nice & professional job mounting our new TV & TV mount to the wall. He measured twice, asked our opinion where we wanted it before completing the mounting. He cleaned up afterwards & hauled the old TV away. He set the smart TV up and taught us how to navigate on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Happy Customer "

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I purchased my 75 inch Lg smart tv bigger& better quality then ever id use to own a 55in insignia now im much more pleased clarity, sharpness, & quality "please customer "thanks Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 yrs ago I purchased a 75”TV from Best Buy and had Geek Squad deliver and replace the one I already had hanging on the wall. When I recently had to purchase a replacement, did’nt hesitate to have them do the same. I ended up buying 2 replacement TVs. They took down the old TVs, replaced HDMI and hung the New TVs. The guys were very knowledgeable and respectable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience. The tech was timely, very friendly and courteous and well versed in his job. I had a unique mount as I was having it placed on a 45 degree ceiling slant and he had no troubles whatsoever. Very pleased!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Real Pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy geek squad team who installed my TV were true professionals. They were personal and provided a great service experience. You can’t go wrong with their service and I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed it quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed the mount quickly with no problems. He was nice & knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install Works great to hand tv on a wall

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, very professional… answered all questions and were done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not easy to mount over the fireplace. The Geek Squad brought in a specialist who was experienced for just this type of mounting. The Geek Squad carefully planned out the mounting and then efficiently carried out their plan. We love ho our TV is mounted and how well it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Great Installation Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad service in installing mount for TV and mounting the TV. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph & Rob did a great job-courteous, professional and efficient. Their knowledge was invaluable in setting up a new tv and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    REAL Best Buy geeks are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second attempt. The first Geeks stole from me and did not mount properly. The two that came yesterday were STELLAR THEY COULD NOT HAVE BEEN BETTER..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted and installed my TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Moved, mounted and connected a second TV excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers that came to house were fantastic. Very polite and professional and got the job done quickly. One of the best experiences I've had with an in home service.

    I would recommend this to a friend
Sponsored