Customer Ratings & Reviews

The agents were extremely proficient in mounting my TVs and installing the security system. They were courteous, professional and knowledgeable. Thanks for another great job well done.

I have always used TV stands and didn't know what to expect when I scheduled a wall installation for a new 75 inch Sony. The Geek guys were really great to explain their process, ask for my preferences for placement of equipment, and very precise measuring for exactly centered parts. They explained how to use everything including a Harmony remote which allows me to keep all the equipment in a cabinet out of sight.

The Geek Squad did a really great job on the installation of the wall mount and tv. They connected all of my devices to the tv. They did a test run to make sure all of my devices worked. Marco was very helpful in instructing me on how to use the remote to operate the tv and connected devices.

The 2 gentlemen who installed my wall mounted TV were terrific. They were respectful of my flooring, concerned that the TV was mounted in just the right spot, helped with the programing and cleaned up all the trash that was from the box (they took everything out to the trash/recycle).

The guys were amazing they sett it up in no time and took they time to teach us how to use it

I had two appointments, which is a little unnecessary. They were to remove the TVs from one residence and reinstall in a new house. Rather than just follow the TVs to the new house, another crew was scheduled for the install. Regardless, they did a terrific job on the installations and everything looked and worked great.

Geek squad was incredible performing five mounts in my home. They provided updates on arrival time, were courteous, knowledgeable, and even added all my apps with my usernames and passwords. Helped with Sonos config and all connections. They were respectful of our home and safety all wearing masks. Did not leave until we were completely satisfied

The agent mounted my TV without any issues and connected all my devices. He offered to take my old tv for disposal and I was more than happy to let him.

The team that came out to install the tv were great. I purchased the tv for my parents and the installation team took the time to help my dad understand how to use his new tv. They took their time and were very patient as my dad was figuring out how to use his new tv.

Installer did a good job installing a flat panel tv wall mount. However, he was not able to mount an Apple TV behind the wall mount. Salesman said that could be done with the mount he sold us but he was incorrect. In wall extension cord could not be installed for the same reason. So now we have a cord hanging down from the tv and cannot connect an Apple TV to the TV as planned. We did save the $50 to have the in wall plug installed. Not good that geek squad was going to charge us a fee to mount the TV and another fee to install the plug. Should be a single install fee for multiple items like this in one install trip. Since the total membership plan was changed, it’s not worth the membership fee anymore.

Our home entertainment system install required a two-step process First step was to pre-wire for speakers, TV & components before walls and ceilings were installed. Dwayne did such a good job that we requested that he return to complete the process by mounting the TV, hooking everything up and testing and adjusting all components to insure maximum performance. Couldn't be happier with final results!

Geek Squad mounted my new tv and did all necessary installations/the techs are always so helpful and answer all of my questions. Yay! I am watching my favorite shows thanks to Best Buy!

Samsung has been a favorite brand for me in the past, so buying the 75" Samsung TV was an easy decision. The picture is great, side viewing excellent, and fun to watch programs in stereophonic.

The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

Excellent job. The installers were very professional. I was informed of the arrival time and they showed up as stated. Everything went well and they did not leave until I was fully happy. Took the time to show me how to operate the entire system.

The installation of our wall mounted TV went very smoothly. Alex was very professional. He contacted us prior to arrival and arrived precisely on time. He was very careful, courteous and knowledgeable. Our TV was up and running very quickly. Great service.

The geek squad did a great job getting all the equipment installed and working They had the equipment in their van so we could get it completed and we didn’t have to wait for parts.

Very efficient and effective. They were very responsive in rescheduling as well.

The Geek Squad guys are definitely the "heroes" of this install. They got it all installed, set up and working very quickly. The wall mount would've have taken me all day and they had it up so fast and made it look so easy! So glad I had them do this work.

Moves easily, turns sideways at a great angle so we can watch from another room and also tips the screen changing the up and down angle from increments of 65 degrees to 120 degrees. The installers did a great job of removing the old mount and installing this new one. The only downside is the price!