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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My New TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing my two new TV's. Connected to all my equipment and soundbar and everything works so well. So much better than when we did it ourselves last time... Can't speak highly enough of the two guys that did the work. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very smooth a quick. The guys were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful and thorough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my home installation was great. They were meticulous and made sure everything was aligned before mounting. Checked with me throughout the process and it turned out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. The technician went above & beyond installing both TV’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was friendly, pleasant and explained exactly what he was doing, He suggested we replace our power strip with a surge protector. which we agreed was a good idea. The bracket was mounted, TV set up, and the sound bar linked with no problem at all. He showed us how to operate new TV and sound bar. Very good job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 4 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional experience and knowledgeable on time and didnt take to long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and set it all up . Very satisfied ! Thanks Geek Squad Five Stars !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install - the plug in the wall was there but the electricians had failed to connect it to the box. I got two extension cords because I wanted to make sure the TV would work, very knowledgeable. They said they would come back if I needed them t!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and installed my new TV and did a fantastic job. They arrived on time and before I knew it it was on the wall. They set it up and answered all of my questions. They cleaned everything up and hauled off the trash. The best part of this is that it only cost $49 for delivery, installation, setup, questions and clean up. They are very knowledgeable and I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Another great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the Geeksquad was awesome! Very friendly and knowledgeable and completed the job very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed the large tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient- brought with them everything needed - checked the wall out to make certain they used the correct bracket. Mine was not suitable for the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to mount my 70 inch Vizio myself but due to Metal supports inside the wall I ended up with only damaged walls. I decided to call out the Geek Squad and they were out on time and understood the circumstances I was having. They are skilled professional and had my T.V. up in less than an hour. Friendly and respectful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great- thanks to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents kept in constant contact prior to the installation and were very polite upon arriving. They were cautious and very neat. They installed a wall mount bracket and hid all wires. The TV looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by tech and didn’t take long to mount the tv or the connections to everything. Very pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel & crew with Best Buy/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving a shout out to Angel & his crew for doing an amazing job that included a lot of problem solving strategies to complete. Thanks for that 5 star service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and completed the installation very quickly. Answered my questions regarding the installation and how the TV was set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted on wall looks great. The two techs that installed it were very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest techs i have encountered. While installing explained the process. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought our new TV and installed it which was a wall mount. They were very knowledgeable and did a fantastic job. This is absolutely the way to go. They were in an out in a short time. They showed me the different aspects of the TV and how to operate it. Their service has us sold - way to go Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bram Wilens is #1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram Wilens did an absolutely outstanding job of mounting my TV. Not only that, he spent a lot of time showing me features of the TV and showing me how to operate the remote. I highly recommend him and The Geek Squad.

    I would recommend this to a friend