Customer Ratings & Reviews

Would definitely recommend paying professionals to install wall mount. Perfectly set up and quick.

Excellent service. This is my 2nd installation with Best Buy. The staff has been super professional, and they have gone above and beyond to make sure the everything is up to my liking. I would recommend this service to everyone.

Geek Squad agents did an outstanding job mounting my tv. Highly recommended!

I liked how they put special covers for their shoes and how fast and professional they were. The only downside is that they leave debris on your carpet without putting covers on your sensitive equipment like (computer desktops)that's close to the area they're working. The other thing EXPLAIN how the product u just installed works!!

I love the Geek Squad for installations. That being said...I have the total tech support which has significantly raised its prices over the last few months without warning. It used to be $49 for an install of TV mount and now it's almost $200. Not so sure if I'd renew because the tech support is not good.

The only reason that I did not give it 5 stars is because Best Buy had two different installation appointments for the same day. That was a waste! One crew could have mounted both TVs during the same visit. However, both crews were very professional and proficient in what they do. You could not ask for better service!

The Geek Squad did a good job installing my full action wall mount and attaching TV, but they weren't very considerate about my needing them to be at the house first thing because I work 3rd Shift which caused me to loose sleep for work. I made the appointment a week in advance to make sure I could get the very first appointment, but they got to the house with only a half an hour left at the very end of the estimated arrival time. The Geek Squad will do a good job, but don't count on them keeping their word on when they will arrive.

The team was awesome. Professional and beyond helpful in installing a new TV in my brother’s (has special needs) new home, and offered to mount his small TV in his bedroom. Above and beyond my expectations. They mad sure everything worked before leaving and were very friendly. Thank you Geek Squad!

Solid product from a solid company! We could not be any happier with our mounts

Very professional and exceeded my expectations. When I ordered the service I thought it was quite expensive but the geek squad did all I was told and never rushed the job and took time to answer all my questions. Thank you!

The guys did an excellent job and worked hard to ensure we were happy with the results

Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

Agents connected everything. They arrived on time, listened to our concerns and got to work. The work was well done and they cleaned up when they were done. Overall this was a great experience compared to other HandyMan services that originally tried to mount the TV...

We are enjoying big size TV. cool colors and display. easy to operate.

Installation was very smooth. Professional. And courteous.

The actual service is awesome! TVs mounted quick and easy and right where I wanted them. Scheduling needs a lot of Improvement. They were not knowledgeable of the services I was trying to schedule… which was pretty simple, 3 TVs, mounted, and run the HDMI cable through the wall. I became a total tech member first to get all the added benefits at $50 a TV. I had to have 2 different appointments because the first one they didn't have all the necessary equipment to run my HDMI cables in the wall like they should have.

Jonathan was very professional and nice. He talked over with me what he was going to to. We decided together where the TV should be placed. He spent time showing me different features the TV offered. He's a nice guy!!

Super efficient and friendly installation of my new tv. My team came early and hooked up all my new equipment (and some old) quickly and correctly! My entertainment system is better than ever. I couldn’t be happier and will for sure use geek squad again.

I purchased a Sony TV, which came with free mounting. The geek squad did a fantastic job. They put up the mount with no problems and no mess. They showed me the basics of the TV, and they even wore booties to keep the floors clean! While I'm not sure I would have paid the full price for the mounting, I would highly recommend it if you can afford it. It takes the headache out of mounting the TV, and they know what they are doing.

Mount is great and service tech was professional and knowledgeable