Customer Ratings & Reviews

The agents installed my TV, connected all my devices, and taught me how to use it.

This was an easy mount in my bedroom, although the TV is a heavy Plasma. The team did a great job recommending that it not be mounted directly in line with the top of the door frame as if it is slightly off it will cause depth perception issues - so we mounted it about 2" below and it looks great. They even pulled through an extra HDMI cable for future use.

The agents who mounted the TV were quite unprepared and had no idea they were to connect devices (so they didn't). BUT Mike (who came back a second time--he was the one who did the scouting) was terrific and in all ways i'd give him the very highest rating.

The agents did exactly as requested - mounted my new 85” TV. They did the job even though the previous agents ordered the incorrect mount - they had to locate the correct mount and pick it up at another location. Overall it went great.

The Geek Squad installers did an amazing job and exceeded my expectations! The installation of our wall mounted TV and in-wall speakers was done flawlessly.

So very pleased with the job the two gentlemen did when they put my TV into the wall in my back bedroom. Very professional install the wall mount and the TV. They also connected my receiver and surroundsound speakers to the receiver. Couldn’t ask for a much better job. Thanks again

Fantastic job. Very professional, knew what he was doing, and was very considerate.

The agents were very knowledgeable and nice and helpful. We loved having them here. They even suggested some improvements we hadn’t considered and completed those for us. So they went above and beyond.

The agent arrived at the time scheduled, was pleasant in appearance and manner, and was professional in his work. I have had an annual contract with the Geek Squad for many years and have always been completely satisfied with their service.

The agents did a perfect job mounting my TV! They were professional, clean and quick. So sorry my free installation has ended, but will have Best Buy install any items in the future.

The crew, two guys, were great and very professional. I'm happy I used them to install my new TV. They were able to reuse my old mount and got the centering of the new unit perfect.

The agents mounted my tv and used their COVID-19 training. Very respectful, helpful, and courteous. I loved the service! They cleaned up behind themselves and did an amazing job with mounting television and showing me how to operate tv as well. They also took away old tv, which helped clear up space. So thank you geek squad for your professional assistance!

The installers were courteous, capable, and went the second mile to make sure my new TV was fully connected to my current devices, and that I knew how to operate it all seamlessly and access all of its features. They didn't leave until all of my apps and devices were fully up and running with my new TV.

Did the up most amazing job in Mounting and setting it up wow first time have any TV mounted . I really love it and so glad I did awesome

These team was very professional. They took special care much like they were doing it for themselves; measuring and centering to ensuring all the wires were hidden properly and even mounted the AppleTV on the wall mount out of sight. They cleaned up after themselves as well as taking care when drilling to catch all the dust.

My Geek Squad installers were the best. They were awesome. Geek squad went way above my expectations. After drilling, etc. they cleaned everything up. They also worked with me on where to mount my television and even provided advice, that even I never would have thought of, to meet my expectations. Very glad I paid for the service and they even gave a walk through after the install with my products. A+++ job!

The geek squad arrived as scheduled and completed the job in a timely and professional manner! Highly recommended them!

Ron was very professional and courteous. Respectful of my property and mindfull of saftey. The installation was quick which shows Ron knows what he is doing. Additionally I wish I could give more that 5 Stars because Ron went above and beyond by facilitating the rescheduling of my appointment because a snow storm prevented the original date.

My Frame TV was mounted quickly and efficiently and the walk-thru lesson on how to use was very helpful! Excellent, friendly technicians who kept me informed prior to and during appt.

The Geek Squad arrived on time with all the components needed to complete the job (TV, mount, in wall kit). They were very efficient and completed the job within an hour. They made sure all the controllers and sound bar were working properly. The vacuumed up all the dust and hauled away all the boxes and debris. We were very pleased with the courtesy and care the Squad provided.