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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and knew where to put TV in perfect spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved their work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous, helpful, clean and funny. They did an amazing job! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TOO EASY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class TV mounting!!! I was a bit worried because I had heard of some horror stories so I went with the professionals at Geek Squad and I'm excited that I did. They made it look so easy even after mounting my TV on top of my chimney. Best choice I could have made! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Insallation of Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees assigned to install and mount the tv did an excellent job in a timely fashion. The spent considerable time explaining the features of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great free service as part of totaltech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an incredible service. I bought a 55" tv for my parents for Christmas and got them a wall mount as well. the Best Buy geek squad experts put the tv right where my dad wanted it, my parents were very pleased, and it was all free as a Best Buy total tech member!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were professional, friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an excellent job went above and beyond to help me set up my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Jeff and Sean installed both of our big screens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad multiple times and have nothing but praise for the professionalism and quality of the work! both Jeff and Sean have been to our home each time, and in our opinion, there is no better team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was top notch. The price, the TV, the wall mount and installation was perfect. No complaints…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very detailed installer. Took his time and made sure we were satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the guys that installed and setup my TV. I could not believe how fast they performed a complete in wall installation of a large 77 inch TV. Including setting it up and explaining everything about my new TV. They were courteous, knowledgeable and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service techs were very professional and knowledgeable. I asked several technical questions regarding the operation of my television while they were working and the explanations were easy for me to understand and helped me feel more competent in operation of my system. I definitely would choose this Geek Squad for my next purchase from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dr Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were good, mounted the tv & connected the Roku & antenna to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my new smart TV; removed and disposed of my old TV; installed my new TV and instructed me on how to use it and its accompanying remote; and cleaned up any debris from packaging etc. I was very pleased with all of these services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Perfect for 65''

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to hold 65'' TV. Quick, Easy install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    DBrunatti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the geek squad guys mounted it and it seems to do everything for which it was purchased. We're happy with the set up for our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with lots of knowledge and professionalism...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The mounting did not take long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and well mannered. They mounted the tv with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a 77" TV for $3100+ and would have no one but Qeek Squad for delivery and wall mount and setup. Team delivered on time, were very friendly, set up all the bells and whistles and connections, cleaned up and departed. I ALWAYS use Geek Squad for delivery and installation. Best ever and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, It was professional. They knew exactly how to install. I was Satisfied.

    I would recommend this to a friend
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