Customer Ratings & Reviews

The installers arrived on time . They were efficient and courteous. Most importantly, they took the time to set up and program the remotes and were very patient in explaining how to use all the feTures. They set up all the apps and explained how to use them, . They were very patient with our questions and did not leave until we understood how to use all the features.

Very good service, was fast, clean. I'm very happy with this service. Even the price seems high

The techs delivered, mounted my 55” Samsung TV, and made sure all connections and tv settings were in proper working order. My old tv was also taken away.

The geek squad team from Madison Heights was professional, on time, and did an excellent job!

great tv , clear and vivid picture, got a 85 inch really enjoying it

Got my 85” TV unboxed and mounted while I wasn’t even home. Did excellent!!! I plan on using geek squad again in the future!

The Service Rep installed and mounted the TV on a full-motion wall mount and connected it to an antenna, a soundbar and a DVD player. He also connected the TV to our home network.

The superior installation team explained every step taken. Job completed promptly and everything functional when finished.

TV was installed successfully, but later on when uninstalling due to us moving we discovered that most of the screws were stripped. The guy who serviced us also didn’t speak great English so we couldn’t communicate well with him but all in all he successfully installed our 84” tv.

The team did a great job mounting the tv over the fireplace and were very friendly and professional. They also fixed wiring that the home builder had left hanging out of the wall (in case we wanted the tv on the floor)

I think the geek squad was great. They were knowledgeable and knew what they were doing. They made sure everything with in there perview was done right and explained the answers I needed.

We purchased a wall mount for our 65" TV and we also purchased the option to have it installed. The two people who came out to do the install were very professional, clearly knew what they were doing, and were very respectful, asking for permission before moving any furniture, etc. They did an excellent job, put the TV exactly where we wanted it on the wall, and showed me details of how to use the mount (moving the TV out to get behind it, changing the viewing angle if needed, etc.)

The Geek Squad located the wall mount location, marked it and proceeded to attach the bracket, ready for the TV. The neatness of the install was especially appreciated. All cords and cable devices were mounted with zip ties to the bracket so when the install was complete it appeared to "float" on the wall. Very efficient service.

The Geek Sqad did a terrific job getting the TV mounted properly, hooked up to our satellite dish quickly, and no problems getting it to work properly with audio receiver.

The tech was on time and very efficient. The tech was prepared with all the needed safety gear. He asked to right questions and was happy to demonstrate the functions for the TV, which was pretty new to me, I did not know it had so many new functions. This new wall mounts creates additional new space and it generates functionality for this room.

Best Buy agent’s adjusted the wall mount and installed the 85” TV in a timely manner. They were polite and respectful of my property. They also cleaned up after the install. I am very pleased with Best Buy.

The geek squad mounted a large tv on a wall that was difficult to work with. They worked until they had the job done, were very professional and made sure I knew how to work everything once they finished. They explained a few different items I may want to purchase to advance the sound system. Excellent team .... thanks Best Buy!

The agent was professional and got the job done - mounted tv to wall and connected with internet

Agents unpacked and mounted my new 77 inch Samsung TC (in a corner) for us....get job

Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!