Customer Ratings & Reviews

Great installation, super nice and helpful. I would definitely recommend others to use this service.

They set up our OLED TV perfectly, with no issues or damages. However, they refused to relocate our old TV due to a foot injury on one of the professionals. While it was not a big issue, I wish we were sent different professionals because I had to pay extra for good samaritans to finish the job.

Geek squad was excellent when installing. Would recommend anytime!!! They really have great knowledge and will Make sure your walls are fully checked before doing any work.

Would rather have it professionally done rather than call anyone else to do it

We purchased a Total Tech membership when we purchased our 65" LG OLED TV. The install of TV and mounting bracket was free with our Total tech membership, and install was on a brick wall requiring special mounting fasteners. There was some confusion between Best Buy and the installers regarding the install date and it appears the confusion was on the part of Best Buy. Still, a great quality install.

The agents mounted two TVs and set up all the wires quickly and professionally.

Geek squad came in and installed my TV and briefed me on its functions for optimizing my TV watching experience. Thank you, geek squad!

Work was performed professionally timely with minimal disruption. Strongly recommend there service.

this is the second this I use the Geek squad for my tv mounting and I am super satisfied. I actually got the same tech both times Felipe and he is awesome! Thank you Felipe for always asking our input and doing things right for us.

The Geek Squad did an excellent job of installing the TV on the wall for viewing. The wall mount I ordered was not strong enough and they had another one on their truck which I purchased. They were so very helpful and neat. They cleaned up after the install. Please use them. They know what to do.

The first time it was installed was wrong, they have to come to fix it, otherwise was in danger of falling. The second time the installer knew what he was doing

I can't say enough good things about the installers from Geek Squad. They were very professional and knowledgeable about te product and installation! I would reccomend them to everyone!

The two technicians who came to my house were incredibly professional and helpful. They took proper precaution when mounting my TV and cleaned up afterward. They also gave some advice on my sound system and were easy to talk to. Very happy with using this service for such a big purchase. Would hire again.

The agent mounted and installed all our TVS (7). He was very professional!

The agents were very thorough and professional. They did an excellent job.

Squad men were friendly, courteous and knowledgable. The entire set up process was smooth, and efficient. They explained about the tv and what to expect. They (Bryan and Zac) were truly an asset to Best Buy.

The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

Quick, clean, polite, but most of all knowledgeable - handled installation in our old house well (dealt with uneven floor/ceiling and made TV look level and knew what to do with plaster walls). So wish I could remember the men’s names [the trainee was Ben? and the team lead was ??].

A-plus service and a well done job. Technician (Mr. Will) came as per appointment schedule, but the TV had not been delivered. He could have re-scheduled, BUT went above and beyond and tracked the TV and went and brought himself and installed. Impressive!

Brian and John arrived on time and got right to work. They measured, drilled, leveled and installed the mounting bracket to the wall. After affixing the TV, they even thought to stuff some of the cordage into the back of the bracket to minimize cord visibility. Very professional! Highly recommend the Geek Squad!