Customer Ratings & Reviews

Jonathan was very professional and nice. He talked over with me what he was going to to. We decided together where the TV should be placed. He spent time showing me different features the TV offered. He's a nice guy!!

This is the 2nd time I have had Geek Squad install TV's in my new home for a total of 3 TV's. Geek Squad always stays in contact leading up to your appointment time. When installing the tv, they are accurate and take the time to make sure the job is done write. All while cleaning whatever mess they made up and being friendly. I will continue to use Geek Squad for everything installed in my home.

The agents were very knowledgeable and nice and helpful. We loved having them here. They even suggested some improvements we hadn’t considered and completed those for us. So they went above and beyond.

The Geek Squad did a really great job on the installation of the wall mount and tv. They connected all of my devices to the tv. They did a test run to make sure all of my devices worked. Marco was very helpful in instructing me on how to use the remote to operate the tv and connected devices.

The guys took great care and mounted the TV & Sound Bar with ease...

Up and running in less than half an hour. Great job , no mess left behind.

Communication was great. They actually give a reliable time the day before even though they say 8-1 or 12-7. The technicians are much nicer to work with than the general emails from some corporate location. Extremely professional and quick. Also, gave some great tips (even on other products that I was setting up myself).

Geek Squad did a great job mounting my TV on the wall. He was valued our opinion and positioned it exactly where we wanted. It was very fast and efficient installation. Bonus points because he wore shoe covers in our brand new apartment.

Work was all done correctly, looked professional. They mounted and added a power source wall kit to hide the wires. You could do it yourself but if you aren’t inclined to do that sort of thing this is a good option. Be aware they charger you to mount it. Then again to install the kit on top of paying for the kit. If you are a total tech support member it is nearly half off.

those three gentleman who arrived to my home to have the TV installed on the second floor family room, did an extraordinary job. They are an excellent crew, working as a team and as professionals. I would definitely hire them again t have the second TV mounted on the wall of on my living room. Thank you guys for a job well done

Agent did there Job great! It was a great experience and looking great!

Best Buy & Geek Squad always get my TVs mounted correctly in my house. They always explain to me what they doing and why and they make sure everything works and they clean up.

PRO: The agents were knowledgeable and courteous. They securely mounted the TV at the perfect height and gathered the cord and cable behind the TV for an uncluttered look. CON: I know there must be a good reason BUT I wish the appointment window could be shorter

Great Service by the Geek Squad, I had purchased an out of Box Sony Top of the Line MINT! I picked it up at the store, as the store gave me no alternative. Took it home, had my knee Replacement surgery and then call the Team up and they came out and mounted the 65" in our Bedroom, but alas the Store had put the wrong remote for my $3700 TV in the Wrapping, so I called customer service about the Remote and told them I couldn't walk yet, would they mind sending it to me, but they couldn't do that, so I purchased a new Remote from Remote.com and when it arrived I called Team Geek out again so they could turn on the Tv and finish setting it up fo me. It looks swell now, and while I still have things to hook up the Picture is Great. 3 stars for BB Phone Customer Service for fighting me all the way till I just gave up. But the TEAM Geek that came out did an 12 Star job. This is the second time I have used them, they even hid the wiring.

Our installers Will Johntry and his Assistant Mica were Fantastic. Neat, well mannered and very efficient. Their Professionalism was just what we had hoped for. Will even said we could call him if we had any questions...It took three weeks to finally get everything installed, 12 hours of waiting with minimal communication, that is until Will did our install, once again a great Geek Squad expierence!

The only reason that I did not give it 5 stars is because Best Buy had two different installation appointments for the same day. That was a waste! One crew could have mounted both TVs during the same visit. However, both crews were very professional and proficient in what they do. You could not ask for better service!

The first time it was installed was wrong, they have to come to fix it, otherwise was in danger of falling. The second time the installer knew what he was doing

LOVE THE QUALITY OF THE PICTURE. SO GLAD I DECIDED ON THE BETTER MODEL TV BECAUSE THE PICTURE IS AWESOME. Also had Geek Squad install it and they were AWESOME as well. They gave me a great tutorial on how to switch from my Apple TV to regular tv and also to the RUKO that is part of the TV package. Great Service by the Geek Squad on a Saturday morning!

I think the geek squad was great. They were knowledgeable and knew what they were doing. They made sure everything with in there perview was done right and explained the answers I needed.

Excellent install - the plug in the wall was there but the electricians had failed to connect it to the box. I got two extension cords because I wanted to make sure the TV would work, very knowledgeable. They said they would come back if I needed them t!