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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 38,686 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed my monitor did it quickly and explained clearly how to run this thing. I’ll only use it to project reference photos for painting landscapes. I can mirror off my cell phone or use a thumb drive. I didn’t feel like a technology idiot!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My New TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing my two new TV's. Connected to all my equipment and soundbar and everything works so well. So much better than when we did it ourselves last time... Can't speak highly enough of the two guys that did the work. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Erika and the other technician came the second time with the appropriate equipment they were able to promptly efficiently and professional complete the job!! They did great and explained everything as they went along!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV mount quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and friendly. Explained how to remove TV after installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV and good service ,geek people were in time and did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and efficient. Although it was a quick install, it looked amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very professional, if a bit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job. They were very careful not to damage furniture, floor or wall. My one reservation is that BestBuy charges too much for this service ($250).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    AWESOME Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV mount but I especially loved the 2 guys who installed it. They were on time, extremely fast and VERY helpful with other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did an excellent job. Mounted the TV on the wall, connected to the sound bar and cable box quickly and efficiently. Got everything synched and left me fully happy with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple straightforward process, handled professionally, no issues, very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    You should use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Squad members were very professional and worked diligently until the mounting of 2 TVs was complete. They were helpful in letting us know what they advised for an over the fireplace mounting of a 65-inch TV and also very neat with their work in our Brand New Home. Also very knowledgeable with the products from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic great size great tv. Looking forward to gaming with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and sound bar. Explained everything. Very careful of floors during installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come to my home to install a wall mount for my 55 inch TV. The tech was on time, was completely respectful of my home, explained the whole process to me before he started, and did an amazing job on the installation. He connected all my components to the TV and made sure everything was working properly. I was totally satisfied with the experience and would recommend the Geek Squad for in home service and installations.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Many different options for viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves easily, turns sideways at a great angle so we can watch from another room and also tips the screen changing the up and down angle from increments of 65 degrees to 120 degrees. The installers did a great job of removing the old mount and installing this new one. The only downside is the price!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my tv efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent when installing. Would recommend anytime!!! They really have great knowledge and will Make sure your walls are fully checked before doing any work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Installed equipment very quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy, breezy TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came over to set up the tv and they were very helpful, one of them set up everything and the other guy answer all my questions. I had the TV on the wall and running in no time. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team set up, answered questions and did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and re-arranged the appointment to a more convenient time. When they arrived they wore foot coverings to keep our carpets cleaned. They worked quickly and efficiently on connecting the new 55" TV connected to our old TV stand and getting the TV working. They reviewed the functions of the new remote and took away our old TV for a $40 fee.

    I would recommend this to a friend
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