Customer Ratings & Reviews

They handled it in a quickly and professional matter! Could'nt have asked for a better squad. I have a new born and 2 dogs and that did not change the speed and Professionalism. Thank You!

Professional and presentable. These guys know their stuff!

This was one of the worst experiences i have ever had as a constumer. I worked away from home and my wife was there for the installation, 1 tech showed up and mounted my tv. It was a 65 inch. During the proscess he damaged the corner or the tv, we didnt notice until trying to change position months later. They sent the same tech out to look at it, he saw it before it was ever removed from the mount, and acknowledged the damage that looked like it was caused by a thumb from lifting the tv. He denied he mounted it alone, and the store claimed that was their policy to have 2 techs to mount tv's that large. The only thing they offered me was to refund and cancel my geek squad warranty. It is now 4 years later and that damage has ruined the tv to the point it cannot operate. I spent over $1k on a 4k smart tv that didnt last 4 years because of their horrendous services and lack of reciprocation.

The agents were friendly and quick. Asked questions on where I wanted the TV. Mounted the TV sturdily to the wall. They took all the trash with them when they left. Great expierence.

Professional and very helpful! They took no time to get the job done and answer all questions!

These guys are true professionals. They have mounted 5 or 6 TVs for me and completed other services as well. I have never been disappointed. They are always friendly and respectful. These guys care about my floors and my walls and they always make sure I’m completely satisfied before they leave. To some, the cost may be high, but trust me....it’s well worth it to call the Geek Squad.

I so appreciate this service. Christopher was efficient, neat, programmed my cable and streaming box, and answered all my questions. He showed me how to work the remote control and cleaned up efficiently. I'm so happy I paid for this service.

The technician actually called me to ask if he could come earlier as he had a cancellation. He was very efficient in the installation and explained how to use my new TV and remote.

Great service! The senior tech even evaluated the wall and saved me money by informing me that the wall was not deep enough to install a recessed in wall power kit to hide the cords. They arrived on time and so far there have been no issues.

The agents did a great job of mounting the TV. They are careful, measured twice and made sure it was centered and level. Great customer service

Great tv. Beautiful picture Easy operation. Connection easy

Entire installation was very quick and efficient. I was told of potential problems and solutions. I was asked, when options existed, to select what worked best for me. They had all of the tools and supplies needed. They put down mats to protect our floors and the components. They cleaned up after themselves. They showed us how all of the components worked before they left.

Drew and Roy were unbelievable in their assistance yesterday. They had the daunting task of mounting two tv's(one 85 inches) and connecting a surround sound system. They were very quick to provide me with reasonable answers to all of the questions and concerns I had for both of them. Highly recommend Geek Squad installation in the future!

The agent was pleasant and professional, arrived on time, and quickly mounted the TV as requested.

These guys did a great job. They knew what they were doing and very knowledgeable

I believe the Geek Squad member's name was Brad. His installation of our wall mounted TV was excellent. His knowledge and level of professionalism were exceptional. Thanks Geek Squad!

The two gentlemen who delivered and installed my TV were amazing! They were courteous, fast, and efficient. I had the same crew for the first delivery / install for the initial TV purchase and for its replacement. Great crew. Great service!

Excellent job, very professional… answered all questions and were done quickly

Although i could have installed the wall mount myself, my tv was too heavy for me to manipulate on my own. I opted for the geek squad install and i could not be more impressed. These guys were very professional, fast and clean. I would definitely recommend using thia service. They will run thru a tutorial of how things work as well as disassembly as well. Great job

The technicians were very skilled and conveyed more knowledge than just the installation. Gave advice on other helpful item regarding overall experience of the product