Customer Ratings & Reviews

Good communication for on time arrival. Great quick, clean and detailed installation!

The technicians were very skilled and conveyed more knowledge than just the installation. Gave advice on other helpful item regarding overall experience of the product

The TV was properly mounted, with care. All features were setup, verified, and works accordingly. All features were thoroughly explained. I'm 100% Satisfied!

Super efficient and friendly installation of my new tv. My team came early and hooked up all my new equipment (and some old) quickly and correctly! My entertainment system is better than ever. I couldn’t be happier and will for sure use geek squad again.

Installed huge TV on wall mount. Something I could never done myself Secured perfectly

I highly recommend the service I received for the install of my tv over my fireplace. They arrived at the designated appointment time, were courteous and knew exactly what I needed to have done. They work quickly and efficiently ensuring everything was to my satisfaction.

Geek squad was incredible performing five mounts in my home. They provided updates on arrival time, were courteous, knowledgeable, and even added all my apps with my usernames and passwords. Helped with Sonos config and all connections. They were respectful of our home and safety all wearing masks. Did not leave until we were completely satisfied

The agents were on time, friendly and hard working. They stated they were unable to use the TV wall mount I purchased from Amazon.com. Since I wanted my tv hung I purchased on from the agents. “Luckily” they happened to have a brand new tv mount in their van. I don’t know if BestBuy forces the Geek Squad to push BestBuy products in their customers home. Just seemed very suspicious.

Our Geek Squad member Darrius did an outstanding job delivering and setting up our new TV. Efficient, friendly, and very knowledgeable! Made the process very easy.

Very friendly, courteous and professional. Offered suggestions that were for my safety and did an excellent job with the set-up. Very patient with senior individuals and made sure I understood the tv operation.

The installation done by Geek Squad was outstanding. They were very knowledgeable and patient. Also helped with setting up and logging in if you needed it.

I’ve been using the Geek Squad for years. They are very knowledgeable, professional and courteous. I highly recommend them for all your TV and theatre installations and repairs.

Geek Squad is one of the best services offered at Best Buy. I’ve used both of their in-store and home install services several times and they are fantastic every single time. Very nice and courteous staff.

Great service. They told what was needed to be done and got it done in less than 30 minutes. tv 85 inch was mounted perfectly and then explanation on menus details on new tv was explained. awesome job

Agents connected everything. They arrived on time, listened to our concerns and got to work. The work was well done and they cleaned up when they were done. Overall this was a great experience compared to other HandyMan services that originally tried to mount the TV...

The agents were very knowledgeable and friendly! Great customer service although I had to pay over $900 for 3 TVs. It should be the one visit. Very pricey

The agents did a great job mounting my tv and taking away my old tv and cardboard box. I would’ve given 5 stars but the day before my appointment on July 8, it was suddenly canceled and took me 3 weeks to get another appointment.

The agent arrived at the time scheduled, was pleasant in appearance and manner, and was professional in his work. I have had an annual contract with the Geek Squad for many years and have always been completely satisfied with their service.

They were very friendly and helpful. They made sure that the set was mounted on the wall where we wanted it and hooked it up and made sure it was working before leaving.

For the job that was done, this is overpriced in my opinion, although the techs did a good job. They mounted the tv and go everything working, but you’d think they’d have predetermined setting to make show/movies and games look good. However, they left straight away once it was mounted and everything seemed to be working. They didn’t even tell me how to make the universal magic remote work with my Apple TV 4K.