Customer Ratings & Reviews

The most professional and knowledgeable installers that I have ever had. They worked efficiently and were extremely good. Cleaned up the entire area. James and Rob should be recognized for going beyond a normal service call. They recommend a better bracket and were meticulous in measuring and installing.

The agent brought the wrong mount and had to come back later the same day. Then he put extra holes in my walls that I now have to cover up.

The fella that delivered & installed my new TV was as good as you get! Very personable, obviously knowledgeable, answered all my questions as well as sharing things i didn’t even know to ask!! I just can’t say enough about the quality of this particular person. If he is representative of your tech staff, I would guess you get raving feedback regularly!

I loved the TV mount but I especially loved the 2 guys who installed it. They were on time, extremely fast and VERY helpful with other questions.

Wall installation of my TV was exceptional. Tech’s arrived as scheduled. I was notified prior to arrival for an exact ETA. The tech’s couldn’t have been any nicer or professional. Installation was quick. I highly recommend the Total Tech Service.

The two agents installing my wall mount, TV, and sound bar were not only very professional, but also very helpful is demonstrating how to use the equipment. Excellent cleanup and nice personalities.

The two techs that came to install the TV were very thorough, friendly, and knowledgeable about the mounting of our TV. They were cautious, protective of our TV. I would recommend them.

Had Spencer Chapman install my new Samsung S95F 65 in TV and Wall mount. They were nice, well dressed, cleaned up everything and set up the new Samsung soundbar with the TV. Everything works perfectly. I have always had great luck with Best Buy in terms of good pricing and the best intalls!!!

The Geek Squad guys came and were excellent. This is the second time I have had them install a tv during the pandemic. They wear masks (and do I while they are here) and are friendly and offer all kinds of advice. I can do a mount myself, but not as quickly and effort free and these guys. I’ll continue to use them when I need a tv mounted.

If you need a tv wall mounted call the geek squad!! They’ll do a very professional job!!

The installers mounted 2 differed TV wall mounts. They took into consideration the height we’d need depending on if they we being used to watch movies or do gaming or both. They even programmed the controllers with our cable and various gaming systems. When they left all we had to do was sit down and enjoy! They did a great job. We’d definitely use their Geek Squad again!

Wow, these guys are professionals. Not only do they only put one hole in the wall cause they know exactly where the studs are they tie up the cords neatly. Awesome Job!! They are worth the money cause we would butcher the wall with holes. They make sure the TV is level and so much more, hooking up cable box, DVR, etc.

Did great job in mounting the new TV and very professional in the job.

The techs showed up on time, wasted no time removing old tv and hanging my new Nano LG. Set tv up quickly without any conversation wasn’t sure what they were selecting nor what they were disabling/ had to reschedule another appointment to enable me to be able to use my DVD player. If it were checked for operation during initial visit a 2nd appointment wouldn’t have been necessary.

The agents arrived in a timely matter, mounted and setup my TV and connected all my devices. They worked quickly and efficiently and talked me through the whole process. They were super friendly. I have nothing but good things to say about the team that did the work. I hope all the folks you contract work to are this wonderfu;!

The agent who came was excellent in mounting the tv and taking the old tv down. He was professional in every way and took time to explain all the features on the new tv and how to access them. Very impressed with the service but honestly I’ve come to expect excellent service since I’ve been dealing with Best Buy for over 20 years

The agent mounted my tv on the wall and did a wonderful job programming my tv

Agents did a great job mounting our TV over a previously mounted TV area. They were able to lay it flat to the wall and fit it perfectly in the space

Best Buy did a awesome job at installing this TV it is massive and after finally getting my mount in they came back to put on the wall.

Great job. On time and installation was completed in a clean and professional manner, insuring proper mounting to stabilize TV. Completely justifies buying Total Tech membership, which covers the cost of the installation and gets you so many more benefits.