Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 38,686 reviews
Pros mentioned:
Tv mounting
Rated 5 out of 5 stars
Geek Squad is a First Class Team of Professionals!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service and support! Mr. Matt, Mr. Kenny and Mr. Jake did a tremendous job installing my Sonos wall mount!!!! They explained the steps throughout the entire process and offered an in-wall Cable management option. Absolutely first class in every aspect of the installation process!!! Thank you!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad Team Rocks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't say enough good things about the installers from Geek Squad. They were very professional and knowledgeable about te product and installation! I would reccomend them to everyone!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent technicians!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The folks that come to deliver, setup and/or remove equipment are knowledgeable, courteous, and patient with non techie recipients. Great work! Thank You!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad TV Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician actually called me to ask if he could come earlier as he had a cancellation. He was very efficient in the installation and explained how to use my new TV and remote.
I would recommend this to a friend
Pros mentioned:
Tv mounting
Rated 5 out of 5 stars
Guys did a great job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad guys did a nice job mounting the new flat screen tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Yes
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were very professional, and they knew what they were doing
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Amazing customer survice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The team that installed the tvs was extremely professional and very good at their job. It was my first time using the geek squad and I would not only use them again , I would recommend to a family member
I would recommend this to a friend
Rated 5 out of 5 stars
Strongly recommended
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional set up. Went above and beyond to get the TV mounted just right
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Tv mounting
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great job was done to install my TV mount. The service was great and they did a fantastic job.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend
Pros mentioned:
Knowledge, Professionalism
Rated 5 out of 5 stars
Awesome!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Al I can say is Awesome. The team was very professional and very knowledgeable of the work.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
mixed results for one crew, tops for Mike!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents who mounted the TV were quite unprepared and had no idea they were to connect devices (so they didn't). BUT Mike (who came back a second time--he was the one who did the scouting) was terrific and in all ways i'd give him the very highest rating.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy is the best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV flush mount was offered to me at the last minute to make this 65 inch TV hang the best way to showcase the picture, the TV and the 3/16 of an inch TV thickness . Everyone comments on the viewing presentation and I am happy that the Geek Squad made the suggestion.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Perfectly Smooth
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation went perfectly smooth, and all people involved were very professional. Great service!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Best Squad in town!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They handled it in a quickly and professional matter! Could'nt have asked for a better squad. I have a new born and 2 dogs and that did not change the speed and Professionalism. Thank You!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was very professional!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job on the install and set up! The technicians took the time to give a a quick tutorial!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Rated 4 out of 5 stars
Good TV but ensurethe app you want will load on it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good TV, has a decent picture and several smart features. Unfortunately, you can't download the Spectrum streaming app on it. :-( We get around that by air streaming to it and using it as a monitor to our iPhones. Just know what app you want to use on it before buying it.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
technicians were friendly and onetime. neat and organized and knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had two appointments, which is a little unnecessary. They were to remove the TVs from one residence and reinstall in a new house. Rather than just follow the TVs to the new house, another crew was scheduled for the install. Regardless, they did a terrific job on the installations and everything looked and worked great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Thanks for sharing your experience with us. Moving into a new home always takes some coordination, so I can understand that having just one team to do the work may have made things easier. Logistically, that's not always possible, and it is good to know things ultimately worked out as expected. We appreciate you choosing Best Buy, and congratulations on the new home!
Pros mentioned:
Tv mounting
Rated 5 out of 5 stars
Expert installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always used TV stands and didn't know what to expect when I scheduled a wall installation for a new 75 inch Sony. The Geek guys were really great to explain their process, ask for my preferences for placement of equipment, and very precise measuring for exactly centered parts. They explained how to use everything including a Harmony remote which allows me to keep all the equipment in a cabinet out of sight.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
Pros mentioned:
Tv mounting
Rated 5 out of 5 stars
Geek Squad is terrific!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad brought our new TV and installed it which was a wall mount. They were very knowledgeable and did a fantastic job.
This is absolutely the way to go. They were in an out in a short time. They showed me the different aspects of the TV and how to operate it. Their service has us sold - way to go Geek Squad!