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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 38,686 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad for installations. That being said...I have the total tech support which has significantly raised its prices over the last few months without warning. It used to be $49 for an install of TV mount and now it's almost $200. Not so sure if I'd renew because the tech support is not good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I’m a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I already did this. The guys were great! Very knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the Geek Squad member's name was Brad. His installation of our wall mounted TV was excellent. His knowledge and level of professionalism were exceptional. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and so helpful. Very experienced and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and knowledgeable! Geek Squad was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is A+++, must experience to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was excellent. The team that came to our house was very good at their job. They were very respect of our space and the hygiene they took their shoes off they were very knowledgeable and did swiftly did everything. They further made sure that all our questions we answered and offered lots of help and advice. The whole experience was so good

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job mounting my 65 inch TV. They were very professional and courteous. They made me feel very at ease due their professionalism. They mounted my tv exactly where I wanted it without any issues. I would definitely recommend using their services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick and efficient. Answered all my questions and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dwayne did an awesome job in mounting our 55" TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home entertainment system install required a two-step process First step was to pre-wire for speakers, TV & components before walls and ceilings were installed. Dwayne did such a good job that we requested that he return to complete the process by mounting the TV, hooking everything up and testing and adjusting all components to insure maximum performance. Couldn't be happier with final results!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Didn't have to do a thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in, brought my tv, hung it on the wall, made sure it was working and connected to wifi before leaving. They even cleaned up and hauled the packaging away when they left!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    DIY wall mount no Geek needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad didn't keep their appointments but we were able to pick this TV and wall mount at the store to install this ourselves. Clear instructions and there was no missing parts. Well made and the movement functions made it easy to install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by tech and didn’t take long to mount the tv or the connections to everything. Very pricey

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad ...great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were meticulous and did a fantastic job mounting my 75 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was beyond wonderful. They were quick because they knew just what they were doing. Friendly. Kept me informed of their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took their time to confer on best placement of the Samsung 75 inch tv. They installed the mount and then made sure everything was working as it should. Friendly, efficient, and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed and good to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job. They hid all the cables and took the box and stuff away with them. They then took the time to make sure everything was set up how I wanted and gave me a tutorial of how to access and use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, buena atención e installation precisa. satisfaction completa.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and correct install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came to install the TV were very thorough, friendly, and knowledgeable about the mounting of our TV. They were cautious, protective of our TV. I would recommend them.

    I would recommend this to a friend
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