Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    A Geek Squad large TV installation/

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs removed our old TV from it's wall mounting & set it aside for removal the following day. They installed the new larger TV on the same wall mount, connected our Sonos external speaker and the wireless X1 box. Lastly these G.S. techs adjusted the sets settings for optimum performance. All in all, a job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job mounting our TV. It was kind of difficult because it's in a corner and the house has over 100-year-old plaster. But they were able to do it and it looks wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was so quick, knowledgeable, and efficient. He was very friendly and accommodating. He was able to utilize the existing wall mount and the entire delivery, installation and recycling process took less then a half hour.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad install 87 tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents was very knowledgeable about the TV and the installation of the bracket. We have no complaints. They did an excellent job and I recommend the geek squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv and made sure everything was connected to it properly. He was very nice and friendly! Answered all my questions and overall did an outstanding job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a TV mount, and I must say, I am extremely satisfied with my purchase. This product has exceeded all my expectations and has proven to be an excellent addition to my entertainment setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted large screen TV on wall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad had to visit my condo twice as I had purchased the wrong mount. It was rescheduled quick and the same team returned. Installation was quick and completed with care, cleaned up and removed all packing materials. After that they took the time to go over the basic use of tv and getting all of our apps installed. Very pleased customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Do A Great Proffesional Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I’m putting all my televisions on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This made a world of a difference in how that space looks. The mounting hardware is a good price and sturdy enough to hold my 65” television. I’m putting all of my televisions on the wall. Pleased 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very detailed installer. Took his time and made sure we were satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad delivered and installed my office TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process so easy, the Geek squad comes to you house with the TV, they put on shoe covers, install it, clean up and leave just as friendly as when they came in. Appreciate the process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did a Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, took their time doing the install correctly, and setup all my services. We tipped the guys and fed them bacon that my wife was cooking. We'd highly recommend the Geek Squad install for large tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recomend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bo and Luis were amazing. On time professional expert and just really good guys. Requested them back for next project and service was 10/10 again. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 4 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and had everything up and running in about 1 hour. Very professional and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very happy with the work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window was 830-1230. I received a call at 845 they would be there in about 30 minutes, which they were. The two gentleman who came in were very kind, professional, and efficient. They did an excellent job. They also wore surgical masks the whole time and put on booties to protect the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This task would have been very difficult for me. A geek squad team came and knocked it out in minimum time. I wish the initial appointment window was more precise. But I'm very satisfied with the install and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New York

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation and setup. I was disappointed with the price of the wall mount because cause I had to purchase the mount from the Geek Squad because the one I ordered was through Best Buy that never arrived until two days later.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. It was a quick install of my tv on my wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job on tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does it again! David came out to install the mount and hang the tv for me. He was great. Took his time doing an expert job. Also spent a good deal of time doing the initial set-up of the tv programing which I really appreciate. He made sure I understood the basic functions before he left.

    I would recommend this to a friend