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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack from Best Buy has installed 2 wall mounted frame TV’s for us . He was very polite and knowledgeable . We could not ask for better service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a great job installing the mount and TV. Also made sure TV was operating before they left and I had a basic understanding of how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my new 86" LG TV. They were very professional, friendly, and easy to get along with. Once installed they made all the best settings for the best picture. Each time they came in the house they snapped on booties to keep any dirt out of the house. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they were friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous, friendly and professional..hope these guys come back if I have any other problems..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the mount and TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Pros. Oleg and his partner came in and out in less than 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam's the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was fantastic. Extremely polite, kind and patient. He had a great demeanor and was really friendly with my wife and my dogs, not to mention highly efficient with his work. Sam's a great representation of your team - big thanks, Sam!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an excellent job went above and beyond to help me set up my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done install, all my questions answered, done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture. And sound. And I don’t have a sound bar. The geek squad delivered it and mounted it in about 15 to 20 min with a mount I provided. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The boys were efficient, polite, and very helpful with teaching me to shut up. Appreciate everything very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on installation services, but I wanted to have our t.v. mounted and it had already been sitting in the box in the living room for two weeks. Best decision ever. The guys were very professional and did a great job in getting everything set up. I would definitely recommend getting this service if you don't have time to do it yourself or you just want someone else to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation of our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were awesome! They quickly mounted and connected our new tv. They took time to answer all our questions and helped us understand all it's workings! I would recommend them to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, knowledgeable and efficient. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv, soundbar & woofer installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I- Best Buy and Greek Squad did everything they said they would do! Wonderful service, honored the appointment and set everything up perfectly! Greek Squad- The best team- don't go anywhere else if you need your electronics installed properly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ask for Dylan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Cheers for Team Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party that completed my TV connect and setup did an outstanding job. They well in complete compliance of protective coverings as well as social distancing. They were professional, ensured that everything was installed, mounted and working correctly, explained all the how-to's and cleaned up and removed all debris before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting two new TVs on the wall. He made sure all the cables I needed to connect were in place and he patiently explained the key features as he set up the TVs. Cleaned up after service as well. Appreciate it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install dream team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad multiple teams come to my home for various installs. I highly recommend the service. They are so professional so knowledgeable and so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Getting new TV installed right the 1st time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service needed to install new TV. They got the TV installed and setup quickly. Even measured to ensure the new install was at the proper height for my viewing. Definitely shows they have the experience for doing the install correctly the first time and keeps the customer in mind too.

    I would recommend this to a friend