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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly. Geek squad was on time and got the job done fast—mouthing and installing 65-inch tv. Highly recommend for any set ups you might need help with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very careful and extremely helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks were the best! Well worth the fee. They came on time, we’re very careful and installed it at the height I desired even thought they had to remount my old wall mount. They were very patient in getting me started with the smart tv apps. I can’t thank them enough!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The mounting did not take long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and well mannered. They mounted the tv with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were super professional. 10/10 would hire them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does an amazing job with mounting TVs. They are very thorough with making sure the height is what you want, secured to the wall properly, and even vacuuming up any debris. I highly recommend their services!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to be able to have Geek Squad reinstall my TV after I moved to Florida. Technician was pleasant, knowledgeable, and neat. I’m very pleased with his work, and with BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another great install from the guys at Best Buy. My 83 inch oled was installed and well as the cables. They didn’t hesitate, everything came out clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and neatly. The agent made sure we were 100% satisfied before leaving. In addition he left his contact information if we needed further assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional candy helpful. They made sure to keep the area clean and cleaned up after they were finished. The agent walked through the new set up and offered his card for any additional questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best. Installation Experience. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience in every way! Repositioned existing mount & completely set up so we were watching TV again in no time. Thanks!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by both gentlemen. Efficient, knowledgeable, and personable. Asked the right questions to ensure the TV was mounted exactly where and how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent to me (Tony and Caleb) was great! They worked quickly, thoroughly, cleaned up after themselves, and were very friendly. My only regret is that I didn't press for instruction on my new remotes!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came, mounted the set, connected all the wires, disposed of the packing material and left the area as if they had not been there! The geeks answered all my questions, and explained all the Tv gun ruins and controls. Excellent service!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Excellent Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents communicated install window and updated regularly, They installed the tv and connected everything nicely. Helped set up for cable and apps. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounting outside tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job mounting my tv and connecting my streaming services. The outdoor tv required some special skills which were demonstrated by the team. I would definitely recommend using the Best Buy geek squad for mounting outdoor tvs and setting up internet streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dr Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were good, mounted the tv & connected the Roku & antenna to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting my TV's. They were on time and very courteous. They checked in with me a few times during the install to make sure I was happy with decisions they were making. Totally worth it...especially with TOTALTECH plan.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV for me!! 10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had no idea that BestBuy did this type of service!! it was really a life saver!! and i didn't even need to have purchased a TV from them! I will absolutely be using them again any time I need to mount a TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

    I would recommend this to a friend