Customer Ratings & Reviews

The Geek Squad was great. They were on time, quick and efficient. They set up the TV and made sure everything was functioning. They walked me through set up in the streaming services. They took all the packing material. I would highly recommend them, it was a great value.

So the crew arrived on time the first install but having to replace the first TV for another on due to manufacture issues I needed another install day. Second time around the came late and actually cause damage to one of my home theater speakers that wasn’t even part of the install, and scratched the TV they were taking back. I did get reimbursed for the damage caused to my property by the insurance company but not without going through hurdles.

This team was professional , provided an efficient quality install and took time to ensure we understood how to use the unit with som added tips and tricks also very kind.

The Geek Squad tech was the best! It was worth every penny to pay the reasonable fee to have him mount our new large TV on the wall, hide the wires and set everything up so the TV was ready for our immediate use...........all in the matter of about 30 minutes. He was very professional, helpful and did a fantastic job.

Like Geek Squad service. Agents were knowledgeable and professional. Installed my 77'' Sony Oled tv and connected all cords and tested. Even they came back when I realized that the tv needs to go a little higher (not fault of agents) at no extra cost.

This service is excellent. Although I thought the installs were free. There is an additional charge beyond the annual membership. Customer Service person at the store misspoke. The installers were wonderful. Cleanly. Even wore shoe coverings. Fast and timely and called when they were on their way. Very professional.

John Austin and his associate did a superb job hanging two 85 inch Samsung TVs. They arrived on time and helped us learn how to use them, after connecting them. Other advice was given on how to deal with colder temperature, which was was needed.

The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

The Geeks where great. They called before they left the store, got here in a timely manner. they did their job and clean up their mess. Walked me through the setup. Great job

The Geek squad were wonderful., they we friendly, knowledgeable and very fast. They showed up on time, got their job done, explained everything to us.,, they were the brst

Geek squad was well worth the extra fee to install. They were curtious and cleaned up all boxes. They mounted the 64inch tv to the wall and set up the sound bar. Also, explaining how to operate Both. I would have never managed this on my own. Very satisfied With work and would recommend

Excellent picture. Easy to use and a good sound system.

They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

I loved how communicative they were with our set up. I’m not great at hanging pictures, let alone a tv this big. They made the process easy and simple! I would recommend Best Buy to mount your electronics 100%

Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

They did a superb job. They went out of their way to do a super job.

After a little mixup with the scheduling the gentleman that came over to finish the job we’re both excellent flight. They did forget hook up my phone, but I guess I’ll have to have them out again.

It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

The Geek squad was amazing. We had two techs in to do the work. The assisted each other and worked independently of each other. The installations went well - fast, efficient and well done. After each tv was installed we got a detailed explanation of how they worked and how we could access all the features. We are very pleased with the level of service we got.

From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.