Customer Ratings & Reviews

Agent was professional, friendly, and, most importantly, extremely good at what he did. Got that mount up quickly, with no mess, no muss, and no fuss. He took the time to listen and understand exactly what I was after in terms of the mount and translated that into leaving me with the home video experience I could have imagined.

Samuel and Majid did exactly what I had requested, which was to mount my TV on the wall in the kitchen, connect it up to Verizon One, help me (and show me) how to get Disney plus, HBO max and make sure it all worked. They did a great job and patiently showed me how to go online after they left so that I felt confident enough to do this myself.

A-plus service and a well done job. Technician (Mr. Will) came as per appointment schedule, but the TV had not been delivered. He could have re-scheduled, BUT went above and beyond and tracked the TV and went and brought himself and installed. Impressive!

The installation crew installed the TV without problems. Very pleased.

These Geeks were even better than I expected. They placed my TV perfectly above my fireplace and mantel. Height and lateral placement are exactly right on. Quick, accurate, and friendly service. Couldn’t be better.

The installer mounted my tv and made sure everything was connected to it properly. He was very nice and friendly! Answered all my questions and overall did an outstanding job!

I purchased a Sony TV, which came with free mounting. The geek squad did a fantastic job. They put up the mount with no problems and no mess. They showed me the basics of the TV, and they even wore booties to keep the floors clean! While I'm not sure I would have paid the full price for the mounting, I would highly recommend it if you can afford it. It takes the headache out of mounting the TV, and they know what they are doing.

Couldn't have asked for better service. The tech was very nice and knowledgeable and walked me through the menu and settings on my new tv and answered all of my questions and made it easy to understand ....i recommend highly and would use again in the future for piece of mind in knowing everything was done correctly and I am in good hands!

The Geek Squad agent installed my TV super fast and explained everything to me. He was awesome!

Big Pat’s was ammmaazing! Pat called the night before, the morning of and he and his crew did an amazing job! They are professional, detailed, kind and very informative! They are a true blessing and I am grateful! Use them for life Best Buy!

My TV is very clear and sharp, And was well mounted by the geek squad, wires were concealed neatly and job completed in a timely manner!

My tv was installed without any problems. The geek squad set it up and explained how to work the tv and sound bar. No issues

The two gentlemen that came to put up my 75” tv were very knowledgeable and careful. They went above and beyond to hear what I wanted (it’s an awkward space) and make sure it worked before doing anything we couldn’t undo. They also went above and beyond to get my sound bar to work properly with my app that I was having trouble with. I’ve had two installations at different locations now and both were very professional. Only thing I’d say was a bummer after the excitement of getting everything in place is I had asked for the cable management materials that they said they’d bring hadn’t been used. But I can’t complain and they left it in a way I can easily organize myself.

Professional worker thank you so much installer take his time to make sure the job is done right

They took my old tv down. No new installation as far as what the tv hooked up to because we were able to use what we already had to hang the new tv. They got the job done fairly quickly.

Excellent install, on time and very professional staff.

The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

The best buy agents was very knowledgeable about the TV and the installation of the bracket. We have no complaints. They did an excellent job and I recommend the geek squad service.

Great work by both gentlemen. Efficient, knowledgeable, and personable. Asked the right questions to ensure the TV was mounted exactly where and how I wanted.