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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid geek squad to install my soundbar & wall mount my 65" TV. Totally worth every penny. They were professional and cleaned up all mess & debris related to the install and even installed everything in such a way to to have no wires showing. Totally recommend using them for all electronic needs

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. Very professional, knew what he was doing, and was very considerate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neatness prevailed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad located the wall mount location, marked it and proceeded to attach the bracket, ready for the TV. The neatness of the install was especially appreciated. All cords and cable devices were mounted with zip ties to the bracket so when the install was complete it appeared to "float" on the wall. Very efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Cheers for Team Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, the employee was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted a large tv on a wall that was difficult to work with. They worked until they had the job done, were very professional and made sure I knew how to work everything once they finished. They explained a few different items I may want to purchase to advance the sound system. Excellent team .... thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an awesome job mou ting my tv's. The were best and clean and tv's went up as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slick setup and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time with all the components needed to complete the job (TV, mount, in wall kit). They were very efficient and completed the job within an hour. They made sure all the controllers and sound bar were working properly. The vacuumed up all the dust and hauled away all the boxes and debris. We were very pleased with the courtesy and care the Squad provided.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Excellent Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents communicated install window and updated regularly, They installed the tv and connected everything nicely. Helped set up for cable and apps. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, pleasant and efficient. Excellent review of instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job mounting our TV. It was kind of difficult because it's in a corner and the house has over 100-year-old plaster. But they were able to do it and it looks wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture. And sound. And I don’t have a sound bar. The geek squad delivered it and mounted it in about 15 to 20 min with a mount I provided. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. He went out of his way to make sure we was overly pleased and satisfied with his work before he left. He was very friendly, knowledgeable and respectfully at all times. I wish I could give the tech more then 5 stars that’s how please I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 12-8 pm time slot. The installer called ahead of time and asked if 11:30 am would be okay. They showed up within 5min of the est. arrival time and were done in 30min. We did not require wall mounting just open box and setting up on tv stand etc. No issues with appt or the service. They were nice and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and very efficient. The tech was prepared with all the needed safety gear. He asked to right questions and was happy to demonstrate the functions for the TV, which was pretty new to me, I did not know it had so many new functions. This new wall mounts creates additional new space and it generates functionality for this room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall installation of my TV was exceptional. Tech’s arrived as scheduled. I was notified prior to arrival for an exact ETA. The tech’s couldn’t have been any nicer or professional. Installation was quick. I highly recommend the Total Tech Service.

    I would recommend this to a friend
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