Customer Ratings & Reviews

The installers went above and beyond to make sure my unique install would work before doing the job. They took additional precautions to make sure the work was done correctly and was secure. The install was on a stone wall and they did an amazing job.

The agents were great and knew where to put TV in perfect spot

Set up tv and sound bar. Explained everything. Very careful of floors during installation.

Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.

If there is anyone out there who would risk dropping an expensive tv to save $129.00 good for you! The Team who installed and set up our tv were tremendous!!! Both have been with Best Buy for over ten years. One team member when I inquired if he had set up many wall mounted tv’s, said just over 8,000!!! Highly recommend to spend the money and relax while the real experts Install the tv!

They was very professional in the set up the amount of time it took was a little difficult to hang but they got up there thank you!

We can't give high enough praise for the team who came and installed our new TVs. The local installer was ill so this team drove over an hour to ensure we had installation as scheduled. It was a difficult instalation but they worked tirelessly with us to ensure we were happy. Definitely 5 stars!

Excellent!!! Two rep team worked expediently. Answered all my questions. Left my house clean of any paper/cardboard and my damaged TV. Highly recommend letting the Geek squad handle your issues.

The service man showed up on time as promised. They knew exactly how to install the TV with the sound bar and did an excellent job mounting both. They explained how do you use the items that I had purchased and went over the remote control with me.

My service technician Chris Hullon was great, very professional, courtesy, and personable. He arrived to install my tv on-time, did an outstanding job with the installation. I am very satisfied with his service.

We had our TV installed, and the old one taken away in less than an hour. Made sure we were comfortable operating the new TV and had all our questions answered.

I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.

Two professionals arrived and had my TV mounted in no time. They explained the operation of the Fire Stick that they installed(I had this from an older TV). They took away the trash which was a benefit that I didn't expect. Overall, I was happy with the service.

Wonderful job guys! Cleaned up after themselves and explained every thing to me

excellent mount for thin TV. It goes right next to the wall with little space between. However it pulls out nicely when you need to access the rear of the TV to add or change cables or for any other reason. One of the best features is the lock when you return it to the wall position. It doesn't move then.

They did an excellent job moving my old TV (to make room for my new one) to another room, mounting it flush to the wall in a difficult and tight corner. Attention to detail was 100% and they showed genuine care that it looked good where it was, was level, etc.

Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

Cesar was very knowledgeable and proficient. He did a great job of showing and describing my options for placement of the TV. Also suggested an option for mounting the sound bar that I had not considered. Overall great experience.

Tha technition from the Geek Squad was friendly, helpful, and worked with me to intall my TV so I didn't need to move the mounting arm. It fits nicely in the space of the replaced TV. He spent the time to help me get it all set up and working together with my internet, my Cable provider, and sound bar.

I might have forgotten one of the young men's name regardless Warren and Myles? Deserve a 5 star rating for everything. I couldn't be more pleased and I'm hoping to see either one of them once I get the internet and cable hooked up. They where very impressive.