Customer Ratings & Reviews

The installer was professional, double checked everything before leaving the mount, the connection and the measurements

Mounted my tv and hooked everything up. All was explained do I was able to use with no problems Geek squad was terrific no problems

My Geek Squad installers were the best. They were awesome. Geek squad went way above my expectations. After drilling, etc. they cleaned everything up. They also worked with me on where to mount my television and even provided advice, that even I never would have thought of, to meet my expectations. Very glad I paid for the service and they even gave a walk through after the install with my products. A+++ job!

What a Great Team Geek Squad has. Appointment was set up and they turned up on time. Ready with booties to wear in the house!! So prepared! Two of them worked so efficiently and had everything working in a short time. Love Geek Squad!

The process so easy, the Geek squad comes to you house with the TV, they put on shoe covers, install it, clean up and leave just as friendly as when they came in. Appreciate the process.

Quick, clean, polite, but most of all knowledgeable - handled installation in our old house well (dealt with uneven floor/ceiling and made TV look level and knew what to do with plaster walls). So wish I could remember the men’s names [the trainee was Ben? and the team lead was ??].

The installers arrived on time . They were efficient and courteous. Most importantly, they took the time to set up and program the remotes and were very patient in explaining how to use all the feTures. They set up all the apps and explained how to use them, . They were very patient with our questions and did not leave until we understood how to use all the features.

Super helpful and friendly. Geek squad was on time and got the job done fast—mouthing and installing 65-inch tv. Highly recommend for any set ups you might need help with.

Great mount. We had the Geek Squad mount it. No way we could have done it correctly. It has great range of motion and the ability to move to avoid glare from sun. Geek squad was so very helpful and polite. They even went into programming and removed unnecessary options and renamed inputs to avoid any confusion. Love those guys

Great install; cleaned up any mess; clear instructions on how to use

We purchased a Total Tech membership when we purchased our 65" LG OLED TV. The install of TV and mounting bracket was free with our Total tech membership, and install was on a brick wall requiring special mounting fasteners. There was some confusion between Best Buy and the installers regarding the install date and it appears the confusion was on the part of Best Buy. Still, a great quality install.

Work was done quickly and neatly. The agent made sure we were 100% satisfied before leaving. In addition he left his contact information if we needed further assistance.

On time arrival - friendly service and finished quickly.

Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

Profession, fast and clean. Don't think I can recommend more highly!

Quick, Helpful, They seem to know their stuff, clean up after

Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.

The technicians were fantastic! Installed my tv fast and correctly

I was impressed by the knowledge and efficiency in mounting my TVs. Good to my pup too

First crew very helpful. Made recommendations that resulted in a great finished product. Only dig was not cleaning up the dust they created. Second crew (replacing the first defective TV were top shelf.