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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38622 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,622 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazing experience! The 2 technician's that mounted the Tv were knowledgeable and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love it. Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Tv is great size and the installer mounted on a swivel mount. Exactly what we wanted. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Outsourced to a local company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted above a fireplace in the middle of the home. The crew took their time and did an excellent job making sure everything was safe and correct. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks are Amazing creatures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were uber respectful and were amazing at set up n disposal of any pkg materials super tech savvy and I highly recommend this service! My 55in is perfectly set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Installer Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos the installer was super helpful with installing my mothers tv for her. He explained how to use it with patience. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad # 1 Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russel And Justin Were absolutely a great team. They were so professional and know their trade! Perfect installation and set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service and detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who arrived to mount the TV were very informative and did an amazing job. It looks excellent on top of our fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting this TV, asked me where I wanted it, showed me how I could adjust the mount. I had some trouble with the initially scheduled installers, so these guys stepped in and made it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 55" TV installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad technicians were very friendly and customer oriented. They worked very carefully installing a new 55" TV above our family room fireplace and setup the TV with easy-to-follow personal instructions. After installation and setup, they carefully cleaned-up and packaging and debris and let our home absolutely clean. I was totally satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was with professionally and faster installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience using Greek Squad . They gave us a window of arrival time .Showing up within that window and communicating along the way. After setup , they showed us all the features of our new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing the big 98 in tv. It definitely require the 2 people best buy sent for the install

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great… professional, friendly, expert…they programmed the sound system, etc into my one remote….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were wonderful! Pleasant, professional, prompt!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GREAT GEEK SQUAD !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWO INSTALLERS FROM HURST TX, STORE ARRIVED ON TIME- COURTEOUS AND KNOWLEDGEABLE. WORKED AS A TEAM. KNEW THE HOOK UPS TO THE PIONEER SURROUND SOUND SYSTEM. TAUGHT HOW TO INSTALL PICTURES FROM PHONE.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Ice Storm appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything and took the old tv with them, it was worth the fee. For an older gentlemen this would have been too hard for me to do myself. I thought they may cancel since we had a major ice storm & snow, but they called me early on to let me know they were running later than my appointment but would be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Star Jesus and Assistant Geek Squad Executiv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus in geek squad in his assistant are super professional. Thank you refer to your yelp as I gave them both 5 stars. They go above and beyond. They are top notch raising the bar for Best Buy! I definitely recommend them Both. Safe- respectful- efficient- polite and discreet, Also very quick yet precise and diligent .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceeded My Expectations!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my tv mounted and sound bar. The tech was on time and did an excellent job making sure everything worked properly. I highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service! The installation team was on time after a weather delay and very professional . Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 in Tcl and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ,will use again. Serviceman knew what he was doing.

    I would recommend this to a friend