Customer Ratings & Reviews

The people who arrived to mount the TV were very informative and did an amazing job. It looks excellent on top of our fireplace

Geek Squad was excellent. Took down my old TV Mount and re-installed a new pull down mount, which they said they had not installed this kind before. They installed it perfectly without any problems. Very polite young men.

The team that installed the mount and tv were great. They were fast, efficient and friendly.

The agents did an excellent job mounting the TV and answering questions. Good job guys!

The Geek Squad person who set up my new tv, wall mount, and sound bar was punctual, knowledgeable, and did everything I asked of him. He was pleasant and answered all my questions.

Great service!! Very professional and he did a great job. He cleaned up after himself and clean up the work that the previous technician didn’t clean up. I wonder absolutely recommend the geek squad to anyone!! Awesome work!!

Absolutely Amazing experience! The 2 technician's that mounted the Tv were knowledgeable and experienced.

Excellent. Tv is great size and the installer mounted on a swivel mount. Exactly what we wanted. Love it.

Had my tv mounted and sound bar. The tech was on time and did an excellent job making sure everything worked properly. I highly recommend!!!

Very happy with my purchase and the team that arrived to mount the TV as well as complete the online set up. They were friendly and professional.

Great team from geek squad, very knowledgeable, get my tv installed very quick and clean. Definitely recommend this team for your tv mounting.

I had a hard time getting the installation done by the geek squad or total tech when I purchased the plan. They didn’t seem to get their wires in order for what to do on the job. Even though I went into the store , and told them over the phone what I wanted three times, each time they came out. They never seem to have enough time to do it and made me reschedule because of one problem or another. Such as the tv not working. That was OK because they made me a better deal on the TV. I originally wanted and got for a very good price. However the second time they were to install the wiring, they told me that they wouldn’t install The wiring and hide it behind the walls and quoted me another price to run the wires. However, then they told me to hide them in the walls they would have to drill six holes in each wall or in the ceiling Three times and it would be my responsibility to pay for patching it up and I thought that was totally unprofessional so I had to go buy covers so they could put molding to hide the wires along the molding in the unit of my apartment which I had to drive back to Best Buy and purchase three packages of while they were setting up the tv with my existing home, theater and gaming equipment or I would need to make another appointment and it had already taken a month to get my TV up and running, I was charged for concealing the speakers into the wall which they didn’t do and I don’t mind them, leaving them out on the stands for the back speakers, but I was charged the price to conceal them and they charged me two times so I had a lot of problems with that and then they fell down 10 days after they installed it it looked great for the first 10 days but every time I had to push it back in place it started to look ridiculous because I don’t think they did a very good prep job. However, when the technician came back to fix it from a different geek squad location he helped make them even again but plaster had already fallen off my wall so I had a little bit of problem with them. Great guys, they know their products, but I’m not sure that that they are as adept with installation. I would still recommend them, but they have a little work to do such as getting their stories together when you’re ordering a job. it is worth the money once you get the job finally completed that’s why I’d still recommend getting total tech.

This was an installation for a church. The team was fantastic. They arrived on time and mounted the TV's exactly as I wanted--12 feet off the floor, mind you! The team even went above and beyond and helped me troubleshoot a cabling issue. I couldn't have been happier with their performance.

Excellent Service with very professional staff! Very fast and clean installation

Quality installation into a brick wall. Installers were courteous and provided guidance about where they would recommend to install based on viewing angle.

They Installed my 85 inch sony tv and sound surround quite easily, but wished they have left no wires between the tv and the sound bar visible. They put a plastic cover to hide it but wished that it be more clean and aesthetic if it was hidden also. But overall it was good, they even helped me with setting up my other sound bar in the loft which was not part of their job work order that day.

The parts and installation was great! My TV looks amazing above my fireplace!

Great valve. It’s worth being a total tech member. You get install for free/delivery as you’re already paying for the membership. Great perk! T.v looks great mounted to the wall. All my guests love it.

A little bit on the expensive side considering that I had a 40” mounted last year. But overall they are knowledgeable, arrived for my appointment time promptly, and had my tv mounted within an hr.

Professional, friendly, on-time service. Recommend them.