Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 85 inch Sony tv for our parents and since we have used Best Buy geek squad for all 3 of our mounted tvs we knew that they would do a great job. Our parents said the installers were so courteous, friendly, and helpful. They took in consideration all the COVID precautions which is greatly appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and hooked everything up. All was explained do I was able to use with no problems Geek squad was terrific no problems

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick and efficient. Answered all my questions and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD FOR THE WIN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHOWED UP ON TIME. HAD THEM RUN AN IN-WALL KIT FOR THE LIVING ROOM AND MASTER BEDROOM PLUS INSTALL TV MOUNTS AND SETUP THE TV'S. THEY CLEANED UP AFTER AND DID EVERYTHING IN A TIMELY MANNER.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and super professional. I could not have hung our TV by myself and these guys made it look so easy. They set everything up and cleaned up any debris from the drywall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Geek Squad" on the cheap because I needed the service the next day. So another company used by the Geek Squad hung my TV but I did not pay the full Geek Squad price and I needed it the next day. I subsequently had the REAL Geek Squad come over and complete the job in true Geek Squad fashion and it was more excellent that this first service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Polite, professional, and through!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals that worked on our installation were both neat in appearance, polite, and very professional. The installation was done in a timely manner and exactly as we expected. When complete, they went above and beyond to make sure we understood how to use our new equipment. Money very well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my new TV professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They answered all my questions and showed me how to use the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service technician was excellent. He arrived on schedule. He started work immediately. He helped us decide where to place the tv mount. He explained how to use the tv. Before he left he cleaned up and removed the trash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad: TV/Sound Bar Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took great care and mounted the TV & Sound Bar with ease...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Geek Squad Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are overall happy with our TV Mount Installation plus speaker surround set up. The Geek squad team of Richard, Mikayla and Sal did an awesome job. They are all nice and respectful. Thank you very much. Ill be glad to get your service again. Keep up the great work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Big TV Delivery & Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was excellent at installing our new 75 in Television. They even took the box so I don’t have to put it in the junk! I’ve had to contact him several times over questions on how to operate it since I AM NOT Technical! He has been so kind & patient with me. I definitely recommend using the Geek Squad for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an amazing job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an amazing job attaching our TV and antenna above our fireplace wall. They were very knowledgeable and willing to teach some old dogs new tricks!!!! They spent a great amount of time with us and answered all the questions. We would not hesitate to call upon them again if needed. They are worth every penny. Thanks fellas! Amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and professional. One of them put their finger on my TV screen. It would be better if the wore gloves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Mounted TV on the wall, hooked DVD player, and Headset unit. A very clean install as there was no drywall dust from drilling holes for mount. They were clean, polite, and very helpful explaining the operation of TV worked. They were in and out in 45 min.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD PROVIDED EXCELLENT SERVICE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV and connected my devices! They were professional and helped me understand more about my system!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Better than expected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time and efficiently completed the installation within about 30 minutes. They demonstrated the TV and explained the remote control functions. Also, they reconnected my Roku device saving me the trouble of initiating new service for several streaming channels.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    'Out of area' installation co. was superb!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use an 'out of area' installation company for TV deliv very to Lake Panorama, Iowa. Wasn't pleased to hear it but the guy was great. Will ASK for him next time since it was faster although the Geek Squad has always been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

    I would recommend this to a friend