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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Round of applause!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents excellent job Aligning my TV perfectly on the wall They went above and beyond on this job Thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv mount for 48 to 70 inch tvs and east to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an excellent job of mounting my TV. This was the 3rd attempt to mount, and the team was consistent from previous visit which was a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were professional, courteous and quick. Did an excellent Job. Nathan communicated the process well and completed the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very competent, helpful and professional. The work they did was top notch. They exceeded all my expectations. They deserve a big raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great experience!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and professional. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 members of the Geek Squad that came to mount my tv to the wall were nothing short of great! They were very quick, knowledgeable and professional. They provided me with good suggestions and answered all of my questions. They were also very pleasant to have in my home. Thank you for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. As an older lady with limited knowledge on tv. They set all my channels for me. I am one happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insures their work for a year, so don't mount stuff on your own. Is it pricey? Well, kinda. I'm having them mount a new, larger TV where they mounted my previous unit was. Would it be easy for me to lift off my current unit and mount the new one? Probably, but it wouldn't be insured if I did so and something bad happens because I overlooked something. Also, if you're a homeowner, what looks better if a claim is made?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I’m putting all my televisions on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This made a world of a difference in how that space looks. The mounting hardware is a good price and sturdy enough to hold my 65” television. I’m putting all of my televisions on the wall. Pleased 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very helpful and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was extremely helpful and knowledgeable, helping me to fin the perfect cabinet for My tv, and very efficient putting the cabinet together and mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were careful, knowledgeable and worked quickly. They even made some recommended changes to the basic TV settings to ensure better picture quality, were great at explaining the various settings on the TV (no operator's manual was included) and did their work in a professional but friendly fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at purchasing was excellent. The Geek Squad members who came to install my tv were very helpful in all that they did in being sure the tv fully operated. They made sure that we understood all the basic things that we needed to keep it operating while we explored all of the options we have available.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This task would have been very difficult for me. A geek squad team came and knocked it out in minimum time. I wish the initial appointment window was more precise. But I'm very satisfied with the install and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional and knowledgeable installers that I have ever had. They worked efficiently and were extremely good. Cleaned up the entire area. James and Rob should be recognized for going beyond a normal service call. They recommend a better bracket and were meticulous in measuring and installing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and presentable. These guys know their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jbm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad personnel did an excellent job removing my old TV from my wall and transferring my wall bracket to my new TV and mounting it on the wall. They also set up the new TV with my Fire Stick and got everything in running order.

    I would recommend this to a friend
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