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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew their jobs and went right to work. TV was up and running in less than an hour. The went through all the settings with us fine tuning the settings. The LG TV works great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Above the norm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, professional, patient, and thorough. He provided customer service I rarely see any more. He expertly mounted the TV, made sure all parts were working, stayed late to complete the job and was pleasant the entire time. What a gem! It's difficult to find a true professional who stays beyond the normal hours to be sure we( the customer) is completely satisfied!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the TV on a wall mount and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The installer was willing to work with my time sch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was Top notch courtesy professional and even showed me a few ways to set it up where it look nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents mounted and set up my TV. Everything is working great and I enjoy it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my Screen Inovations lenticular UST screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. Very happy with this lenticular screen and also my Optoma Ultra Short Throw projector. Installation guys were very professional and clearly knew exactly what they were doing. The results clearly demonstrate their skills. Thanks BB!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did likes i wanted mounted centered cleaned up afterwards very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a 77" TV for $3100+ and would have no one but Qeek Squad for delivery and wall mount and setup. Team delivered on time, were very friendly, set up all the bells and whistles and connections, cleaned up and departed. I ALWAYS use Geek Squad for delivery and installation. Best ever and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of the Geek Squad was awesome. Punctual, professional, and listened to my daughter’s instructions on where to mount it. She then walked her through the remote control as well. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A quick process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional, double checked everything before leaving the mount, the connection and the measurements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install and set up the TV were great. They explained what they would be doing and then explained and showed me how to operate the TV and the picture part.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were extremely professional and courteous, and did the job very quickly, especially compared to how long it would have taken me! The install was pretty straightforward for them, and they hooked everything up and tested it out. Everything went very smoothly, great job! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Incredible service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A contracted installation tech actually did the install of my sound bar & tv bracket. The two techs that arrived were polite, professional, and extremely precise! They checked measurements 3 times before drilling holes, and verifying the tv & sound bar were exactly centered. Highly, highly recommend having Best Buy coordinate your installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could figure out how to work it is fine. The picture is perfect. It sounds perfect. This is like a really nice television. I mean it is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tkershaw, Sony TV intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation job by the Capitola Geek Squad. Arrive on time, good clean up! quickly completed a difficult installation above a fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zac was very professional and courteous. Both installations went well. Small issue with one resulted in having to make a bigger hole in drywall but he assured me that there was going to be someone to come out and make repair. Not a big deal. I would ask for him again personally to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GS installed my 65" over my fireplace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and it only took 30 minutes. But they did not hook up my components. I think for 200 bucks it should be included like it said when I ordered the service. I spent another 2 hours of mine own time setting the components back up. Wasn't real happy about that or what I paid for for what I got.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad ROCKS installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the absolute BEST! Each time, they are knowledgeable, courteous, punctual, and expertly get the job done. They are the reason I shop no place else. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mounted My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to my Xfinity box quickly and efficiently!! Highly recommend!!

    I would recommend this to a friend