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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set everything up for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well-worth having the experts handle the wall mounting and setting up a large tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians, very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Technicians are #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were neat and organized they did an outstanding job installing this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was friendly and professional during their installation. Also helped me connect with You Tube TV app. Went above and beyond in their customer support! They are always A+!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation of our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were awesome! They quickly mounted and connected our new tv. They took time to answer all our questions and helped us understand all it's workings! I would recommend them to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Roy were unbelievable in their assistance yesterday. They had the daunting task of mounting two tv's(one 85 inches) and connecting a surround sound system. They were very quick to provide me with reasonable answers to all of the questions and concerns I had for both of them. Highly recommend Geek Squad installation in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted our new tv on the wall, set up the television and connected it to our wifi. They were prompt, friendly, and very helpful. Answered all our questions patiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Matt were very professional and answered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully mounted my tv and connected all of the devices. They also configured all of the software on my television to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, took their time doing the install correctly, and setup all my services. We tipped the guys and fed them bacon that my wife was cooking. We'd highly recommend the Geek Squad install for large tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture and is the right size for my room , easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best money ever spent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself all the stress of installing a Large TV!!! Excellent job and very efficent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and called ahead. They were knowledgeable, pleasant and efficent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mountings of TVs on May 6 was excellent. They knew exactly where the placements should be based on sizes of TVs. The were quick and knew what they were doing. They asked if I had any questions or concerns before leaving. Cindy from Magnolia HiFi home service followed up to see if I was satisfied. May 6 service excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing our TVS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed all our TVS (7). He was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was so quick, knowledgeable, and efficient. He was very friendly and accommodating. He was able to utilize the existing wall mount and the entire delivery, installation and recycling process took less then a half hour.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed a 70" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to tell Best Buy thank you for being there for me and my family. My daughter Antonique wanted to buy me a TV for Mother's Day , which was the greatest gift ever. Best Buy Delivered my TV on time and set up my Channels. I called Best Buy an d add my daughter to my acc. just in case she want's to buy me and the else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his associate were prompt, friendly and competent. He knew the product and made me aware of different choices in brackets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad come to our home twice and it was a great experience both times. Good communication along with good service was appreciated. The projects were completed by skilled professionals and we were very pleased with the end results. We will definitely be using the Geek Squad again when needed in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very efficient, clean, polite and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, connected everything to the wifi, and made all the cords going up to the tv organized and aesthetically pleasing.

    I would recommend this to a friend
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