Customer Ratings & Reviews

The geek squad guys were very courteous and professional. They did an excellent job.

My technician was awesome! A lot of people may choose to install their own TVs or soundbar themselves, but my Geek Squad Team (Installer) provided professional service well worth my investment. They know the tricks of the trade to ensure all my systems were up and running, mounted in the perfect place, and synced in no time! Great professional service at minimal cost.

Professional and we’re in communication with me because of a different job they had the same day. They came and got the tv mounted and helped get it turned on and ready. Definitely better than trying to mount huge flat screens alone

They helped install and put the TV with no problem. They did have charges for miving the old Tv to the other room. But other than that it was great.

For the job that was done, this is overpriced in my opinion, although the techs did a good job. They mounted the tv and go everything working, but you’d think they’d have predetermined setting to make show/movies and games look good. However, they left straight away once it was mounted and everything seemed to be working. They didn’t even tell me how to make the universal magic remote work with my Apple TV 4K.

Couldn't be happier with the service and professionalism of the installers.

I thought I already did this. The guys were great! Very knowledgeable and polite.

They listened to me and gave me suggestions on exactly where to mount my new tv. Got it installed and cleaned up very quickly. Very polite also. I’m very happy.

Technicians came on site and had the TV mounted within minutes. I had a 75 inch TV and there was no way I could have done the install myself. The technicians had the TV mounted over our fireplace within minutes and had setup completed. The install was bundled with purchase of the TV but I would have paid for it without the bundle because it was 100% worth it.

The two agents that did the work were great. Very neat and knowledgeable. My home theatre receiver had an issue. They tried very hard to trouble shoot the problem. Unfortunately the component had a terminal issue and I had to buy another one. They came back in a few days and got everything running perfectly.

As expected the installation was super smooth and this "Geek Squad" lived up to its reputation.

Joe and Julio from Encinitas were exceptional. First, notified me of my time on the schedule and if that was ok. Called me prior to coming to home to make sure, I appreciate the heads up. Made sure all the equipment, cables, wires, plugs ,etc were there, measured my wall to center the 65” tv, all was perfectly done. I am very very happy, they moved the dresser, cleaned up, put dresser back and I hope you give them a big raise, as I am a very very fussy customer and do not give 5 stars often.

Very efficient and professional set up of my tv. Would highly recommend.

Very efficient, knowledgeable, and friendly. Knew exactly what to do!

They were friendly, knowledgeable and careful with our tv installation. They have great advice for what to buy to mount our tv and did a wonderful job!

The agents mounted my TV and installed all the additional components to make this TV watching experience very pleasurable. This Geek Squad crew was quite knowledgeable and very efficient in the performance of their duties. This geek squad crew also answered all of my questions to my complete satisfaction.

Ed and Marcus did a great job! TV works beautifully with our complicated audio system. They are thorough, knowledgeable, on time, follow social distancing and cleaning protocols, and leave work area just as neat and clean as it was when they arrived. Cannot give enough compliments to this team— recommend them highly.

I so appreciate the two Geek Squad agents who set up my new 65" TV and sound bar and more. They did a great job, and I am really enjoying my new larger TV.

The geek squad who came to install the tv could not have been better. They took their time and informed me during the entire process they were mounting the TV and left me feeling very comfortable with how they installed everything. I was not afraid to ask the simple questions you would ask such as specifics of the tv, what is 4k really on a tv, etc when they were here.

Best Buy Geek Squad Team Arrived Before The Schedule Time Which Was Absolutely Excellent.. Mounted My New 85' Samsung TV To The Wall And My Devices As Well... Can't Even See The Cables....