Customer Ratings & Reviews

The agents were very professional, and they knew what they were doing

The technician properly mounted the TV and for the most part got it hooked up to the cable and internet. He wasn't especially familiar with Shentel cable and internet, however, and we had to ask Shentel to come out and finish the setup.

The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

Call, came, Installed Perfectly. Was very knowledgeable and friendly

The install went very well from the get go. The techs were very professional from the time I received the call to confirm the install and continued even after they left. The techs were precise in measurements and provided answers, suggestions and explanations when needed. Definitely a must when your not too sure if you can tackle the task yourself.

The Geek Squad agent installed my TV super fast and explained everything to me. He was awesome!

they did a great job and so helpful. Very experienced and professional.

They arrived early without a call. Installation was quick and efficient. I'm not sure if they set up the Direct TV box correctly, but we manage.

The two geek squad agents that came to install the wall mount were quick, efficient, helpful and accommodating. They cleaned up afterwards and helped us understand the full functionality of the tv. Very worth having them come to do the installation.

Geek Squad installers were awesome. They did two TVs. My large 65 inch A90J and a smaller 55inch Sony. They were patient, answering all my questions, and made some suggestions that I had not thought about but made total sense (replacing my surge protectors for the upgraded TVs).

These guys are great! Very professional and know what they’re doing. I bought an expensive tv, so the unboxing, delivery and mounting was free. Can’t beat Best Buy!

The crew that came were amazing! They were professional, friendly, worked and cleaned up everything and took time to explain how everything worked!! They were awesome! We couldn’t have asked for anything more!!

The agents were swift and professional - they installed my mount and put my TV on it. They were so kind and respectful and I will absolutely use this service again!

The Geek Squad agent mounted our new TV efficiently and kept me informed throughout the process. He connected my receiver and DISH Box which included impeccable wire management. He also made sure the remotes worked as before and showed me how to use the new one. He was very thorough and cleaned up the room before leaving.

Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

Sean arrived on time. Very professional and knowledgeable on what he's doing yet very friendly; it's like dealing with a family member. He suggested the better mount for the TV and he's right. The set up was clean with no damage on the wall. Would trust him again for future tech needs.

Matt & Xavier were great & cordial & went out of their way to ensure I was pleased with the experience. They put the TV where I wanted it & set up my remote & several other things I had no idea how to do… they are a great team… much better than the last geek squad experience I had.

The geek squad guys are amazing. They know what they are doing and the installation is flawless. I wouldn't consider doing it myself when these guys are available.

Completely happy with the process of unpacking, mounting, and hooking up to my equipment. Tech walked us thru the use of the new TVs remote and features on the TV...he explained the features in layman's terms that this senior citizen couple could understand. The only downside was the cost to relocate an existing TV which I covered in another review for that service.

Dylan and his associate were excellent. Delivered the TV, installed the stand, programmed it. All was done efficiently and well. After receiving a call from someone at Best Buy that morning saying the TV was not available and wouldn’t be available for months, I canceled the order. Several hours later, Dylan called to say he had the TV and stand and would be right over to set it up. A pleasant surprise. He had found the set on the sales floor. He was not aware of the call I had received earlier. I commend him for finding the set. He and his associate were knowledgeable and helpful?