Customer Ratings & Reviews

Shawn and Michael were super - professional, knowledgeable and patient. Would welcome them back anytime. Great crew give them a raise and recognition!!

Reynaldo was great! He got the TV mounted perfectly, got it set up, and answered all my questions. He's been to our house twice, and we hope we always get him!

The two installers were very knowledgable and professional. They took the time to explain the process and instruct me on how to use all my new equipment. They were very courteous and answered all my questions.

Geek Squad and all the agents have always done a great job. Our membership is one of the best valued memberships we have. Once again, we had another tv mounted on a wall and the agent was very friendly, courteous and job well done.

The installers were terrific! They had my television mounted in less than 30 minutes and even contacted my cable company to get everything set up correctly! I am electronically challenged! Thank heaven for the Geek Squad!

2 very nice techs came to set up my new tv and they were polite,friendly,kept everything clean and explained everything we needed to know to work everything. Best experience yet with Best Buy & Geek Squad! Thank you!

The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.

This was the second time I've used them for an install and again the installation tech did an outstanding job! I appreciate how quickly he was able to complete the install, and made sure I was satisfied with his work before leaving... I also appreciated the use of PPE while in our home.

The guys that came to install my two televisions and sound bars were absolutely amazing and extremely professional! Not only did they call to provide ETA updates, they also helped me (free of charge) to setup my Honeywell thermostat. I had an awesome experience with them and was very happy with their assistance.

The technician mounted the TV quickly and neatly. excellent service

the geek squad mounted my large screen TV to wall for me, they put on booties before coming in and were very professional. They had tv mount and leveled very quickly and cleaned up after they were done. They checked the TV and set it up for me and showed me how to navigate through settings. Would definitely use them again.

Installers came out twice. First time out they discovered that the TV screen was cracked. Had to start the purchasing process over a few days later. Same installers came out and did a great job.

I used my total tech support service to set up my tv mounting. The geek squad guys were a pleasure to work with. They did a great job determining the best position for the tv and once mounted explained the features of the mount and walked me through my TV set up. Total tech support offers a significant discount on this service so it’s definitely the way to go.

We discussed mounting the new TV ourselves but were not sure how to do it. I didn't want to take any chances on hurting the mantle (glass). The Geek Squad arrived, removed the old TV, and installed the new TV. Great professional job!

The Squad came and connected my new Samsung TV and surround sound with fast, precise and friendly installation! Superb Customer Service!!

The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

Installer did an excellent job, very professional and friendly

I had a tough, cement block wall (inside and unseen previously) which although my tech needed some assistance with did a great job in mounting. I finished by bringing cables through the wall. Looks nice and the Geek Squad are tops. Well worth the money to have it done for you.

They were great I recommend them higher Quick and efficient

The people installing it were great! They got there a little earlier than expected which is good and got everything fixed and finished quickly.