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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 38,686 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service from Dave and Daniel . They were great.e efficient, clean, and precise. I would ask for them if you were having anything installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Sqad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agen mounted my tv with ease and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew their jobs and went right to work. TV was up and running in less than an hour. The went through all the settings with us fine tuning the settings. The LG TV works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the Wall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though we purchased a swing arm mount, it wasn't the right size. But Geek Squad had one with them. They were able to install the wires behind the wall for an extra charge, but well worth it. It's like a theater in my living room.........need to get one for the media room and upgrade it next. They set everything up and showed us how to use it. Great job, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very happy with the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window was 830-1230. I received a call at 845 they would be there in about 30 minutes, which they were. The two gentleman who came in were very kind, professional, and efficient. They did an excellent job. They also wore surgical masks the whole time and put on booties to protect the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install and set up the TV were great. They explained what they would be doing and then explained and showed me how to operate the TV and the picture part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad guys were great! They showed up on time to install our tv. The installation went smooth and when completed they asked us we had any questions then finished clean up and left in a timely manner. Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional on time service. Techs installed the equipment efficiently and made certain that I was proficient in operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation Team were professional. On time and did a great job! Thank you for the customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting my TV's. They were on time and very courteous. They checked in with me a few times during the install to make sure I was happy with decisions they were making. Totally worth it...especially with TOTALTECH plan.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't need it mounted. Still it was good to have the agents carry it up our stairs and set it up quickly, explaining to us how to get Netflix and Amazon (they programmed it for us). They also took all the old packaging away. They were well protected -- even covered their shoes. Highly recommend, especially if you're older

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe and Julio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and Julio from Encinitas were exceptional. First, notified me of my time on the schedule and if that was ok. Called me prior to coming to home to make sure, I appreciate the heads up. Made sure all the equipment, cables, wires, plugs ,etc were there, measured my wall to center the 65” tv, all was perfectly done. I am very very happy, they moved the dresser, cleaned up, put dresser back and I hope you give them a big raise, as I am a very very fussy customer and do not give 5 stars often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional and was easily understood.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeknl squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very helpful. We love the end result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set u of the unit was done very well by the geek service persopn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who came to install TV on wall were delightful. Arrived on time. Got work done quickly. They were able to explain everything well. (Much nicer than the Geek Squad member I used to install the Samsung before this.)

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and thorough installers. Very personable and super neat

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad ROCKS installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the absolute BEST! Each time, they are knowledgeable, courteous, punctual, and expertly get the job done. They are the reason I shop no place else. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV and support installed quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed swivel support and new 27inch TV in kitchen Arrived as scheduled installed swivel support and TV efficiently and made sure everything was working AND that we new how to operate it before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job on tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does it again! David came out to install the mount and hang the tv for me. He was great. Took his time doing an expert job. Also spent a good deal of time doing the initial set-up of the tv programing which I really appreciate. He made sure I understood the basic functions before he left.

    I would recommend this to a friend
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