Customer Ratings & Reviews

The technicians who came to do the install were professional, pleasant and knew exactly what to do. Ken Henderson, who was the lead technician, was as good as it gets in every way!!

The in-home service to install/mount our new TV on the wall was worth it. The gentlemen who provided the service were friendly, helpful and explained everything they were doing.

The two Geek Squad reps were intelligent, knew exactly what they were doing and were thoroughly professional in installing our tv. There was a scheduling issue involving two installations the same day and they were able to resolve it quickly. I was very impressed with everything about their service!

This tv is very nice and shows clear pictures and give you the choice to program different ways. I would very up to date technology with this brand .

The Geek Squad was an excellent team of two. They kept us updated on their whereabouts and showed up on schedule. They were quick, precise, and left the area clean. The mount works great. Nice to move if we move from living room to kitchen.

I’ve had the Geek Squad setup, install, and mount three 55 inch TVs and the work has been flawless. I highly recommend their service because they do a excellent job and I’m a happy customer when they leave.

Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

The gentlemen who did the install were very careful with bringing everything in, putting the tv mount on the wall, and did an outstanding job of cable management so nothing is visible. Walked us through all the settings on the tv as well.

Team that set this up was on time, competent, and efficient. I'm giving this four stars because part of the description of this service included the statement "We’ll . . . ensure that all wires and cables are neatly dressed." When I asked about this as they were packing up, I was told I needed to buy and have on hand cord concealers for this to be done, and that they would not be running any lines behind the wall (which is how this install was done for me in the past in a former residence). Description seems misleading (or at least not totally clear) and now I've got wire hanging down and exposed, and it's up to me to not only buy the concealer strip, but figure out how to install it neatly and correctly. Disappointed. Purchased this expensive service because I not only wanted this done right, but to look as good as possible.

Agents were on time, pleasant and efficient. Excellent review of instructions.

The installation and mounting was handled very promptly and carefully. Removal of the old set from the old wall mounting proved to be a challenge but was met with a crew that could not be intimidated by old technology! Great job well worth the price.

The Geek Squad were on time. Very carefully mounted TV with the frame , then showed me how to work it. Nice, mannerly guys.

Terrific. Brandon was skilled and able to perform my request that I thought was impossible. He completed the task way quicker than I thought possible. He's a creative problem solver. After completion, he cleans up the site extremely well. He's my "go-to" Geek Squad member.

The very nice young man connected our TV, mounted it to the wall and helped set up channels we had never had before. He showed us how to navigate the remote. He was very efficient and respectful of our age ;) and cleaned the area when he finished installation.

Squad techs from the Mt. Laurel, NJ store (George and Shawn) were knowledgeable, informative and professional. They took the time to explain their procedures to remedy the situation and provided detailed information on how we may correct the problems we experienced should they occur again in the future.

The technicians installed / mounted the TV in a relatively short time period but didn't completely hook up all the speakers for the external sound system. The charge tech was very knowledgeable and expediently got the job done despite the fact that he was mounting a previously used wall mount and not a new one as the required hardware had been modified.

My Geek Squad techs (A.J. and Gilbert) were punctual and amazing. I really appreciated how thorough and precise they were to make sure I was happy with my tv mounting. I was concerned with safety and they took real care with everything I asked. I highly recommend their service and appreciated their expertise.

Everything went well. Team showed up on time, worked quickly to get everything set up to best use/effect, and left the area as clean as they found it. Even hauled off the packaging. They did it far more cheerfully and in about a third the time than if we'd done it ourselves.

They provided a very professional service and even follow up with me the week after the correct functioning of the device! Greatly recommended

Geek squad install went great. They set up time convenient to me, arrived on time, and set up my tv with the wall mount. They made sure all my apps and channels were connected and working. I’m more than satisfied and recommend their assistance for anyone who needs help with an install.