Customer Ratings & Reviews

Excellent job installing the big 98 in tv. It definitely require the 2 people best buy sent for the install

The guys were great… professional, friendly, expert…they programmed the sound system, etc into my one remote….

Always great service! The installation team was on time after a weather delay and very professional . Thank you Best Buy

On time installation of 4 big screens quality work. Polite technicians!

Agents mounted tv to the wall hooked up all peripherals and instructed me on how to use. Even helped with applications!

The team was on site at the specified time. They answered all our questions, and walked us through the installation of the TV in our garage. Great work and will use them again.

The two agents mounted my TV and all the accessories. Made sure the TV operated properly and answered all my questions.

Terrific guys wore shoe covers. Cleaned up when finished. Showed us how to use the big screen. Connected it to all our apps. Helped with all the various settings. Mounted the screen and soundbar and ran the cables in the wall so they are hidden from view. AND VACCUMED!

The Geek team were on time, friendly, abide your safety protocols and explained the set-up thoroughly. I would ask for the same team for my next big purchase.

Our installers were two of the nicest and most patient and understanding guys. They knew everything about their jobs and made a swap out a very raft oricess.

The crew was very professional and arrived early. I have a freshly painted house and they were very professional.

Agents from geek squad mounted my 77" tv and routed wires in wall for a nice clean look ! They connected everthing to wifi ( including my sound bar ) and were done in 1 hr or less

The installation was done very well. Ben and Team were very helpful and made sure that Installation was a success despite a few roadblocks.

Agents mounted my tv very quickly. They showed me a couple different options where it could go before they made the decision which I greatly appreciated.

Quick and easy very professional serivice that is recommended

Both Geek Squad technicians were very friendly and customer oriented. They worked very carefully installing a new 55" TV above our family room fireplace and setup the TV with easy-to-follow personal instructions. After installation and setup, they carefully cleaned-up and packaging and debris and let our home absolutely clean. I was totally satisfied with their work.

The installers really knew what tgey were doing. Very fast and extremely knowledgeable. They installed my 65 inch TV.

I put a request to mount our TV weeks ahead of time. When the day came to finally mount our 85 inch TV, the company Best Buy worked with refused to mount it since they only had one worker, they said they’d call me back to reschedule and never did. So I called after day three of waiting and Best Buy says they can’t get anyone else out for another 2.5 weeks. The day finally arrived to mount our TV again. The same guy I had talked to about our previous shows up again ALONE! This was the same reason they rescheduled on us last time. We wait over an hour for someone to arrive to help him mount the TV. When they turn it on, a huge crack is revealed in the screen. When I ask them what happened, they shrug their shoulders and say there is nothing they can do. I’ve called Best Buy five separate times since the failed installation and get a different answer each time about my replacement TV. They now say it is out of stock and have no answer about when my new TV will arrive. So am I waiting weeks? Months? No TV.. just waiting for this company to get their act together? Horrible customer service. I do NOT recommend.

The agents came prepared with shoe covers and good manners which is sometimes packing these days. Mounted my TV securely and made sure I knew how to use the TV before leaving. Great service.

The crew was extremely professional and went right to work and got the job done in a timely manner.