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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 38,686 reviews
  • Rated 5 out of 5 stars

    J. Matyas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Best Buy Geek squad to be wonderful to work with. I had a small problem initially when my tv was mounted. They came back out and handled it very professionally. I highly recommend them for a tv wall mounting. The price is quite reasonable as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I install my own TV mounts and this was my first time using this service. They were great at communicating when they would arrive, the were respectful of my house and belongings. They installed my mount and TV very fast with no mess and made sure I was happy on the placement.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha technition from the Geek Squad was friendly, helpful, and worked with me to intall my TV so I didn't need to move the mounting arm. It fits nicely in the space of the replaced TV. He spent the time to help me get it all set up and working together with my internet, my Cable provider, and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg and Jose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed! Thx Greg and Jose! Made this so easy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job hanging my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job hanging both of my TV mounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent mount for thin TV. It goes right next to the wall with little space between. However it pulls out nicely when you need to access the rear of the TV to add or change cables or for any other reason. One of the best features is the lock when you return it to the wall position. It doesn't move then.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad improved our television viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved and remounted our old television before miunting and installing the new 77" OLED. They were careful with equipment and everything in our home. They consulted on the height and shared their recommendations. They were very knowledgeable and went the extra mile for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it yourself - Hire the pros from Geek Squad - they had me sorted out in no time and made sure everything worked. The only way to go and you are guaranteed it is set up right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it has been a couple weeks and my TV has not dropped off the wall, so this seems like a great buy. Shall we say, it was a Best Buy? It probably helps that I had Geek Squad install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that installed our tv and sound bar did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they cannot connect all my devices to the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No they could not connect all my devices because I was sold a TV that could not connect to all my devices even though the time of sale they said I’d be all set and I’d be good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There's The A-Team & The Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was not centered on the wall. However, they were very professional & did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did it again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was all that and more. They put our very large TV on the wall, made sure the hole behind the TV was covered by said TV, and even hooked it up to the internet for us. Highly recommend. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Grateful for their great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV exactly how we wanted and did it very quickly. They were very helpful in setting up and explaining all features to us. Both of us being senior citizens, we were very grateful that they gave us such helpful service. The TV was a gift so it made the gift even better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came were amazing! They were professional, friendly, worked and cleaned up everything and took time to explain how everything worked!! They were awesome! We couldn’t have asked for anything more!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my Screen Inovations lenticular UST screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. Very happy with this lenticular screen and also my Optoma Ultra Short Throw projector. Installation guys were very professional and clearly knew exactly what they were doing. The results clearly demonstrate their skills. Thanks BB!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very helpful. They set up everything, explained what they were doing and how things worked, and were very polite in doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome service and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! Extremely satisfied. You really should add the in wall power extension service to this service. They compliment each other. Parts are additional but it’s all so worth it. Rob and Ramon were outstanding. When scheduling ask for the Geek Squad by name. Third party installers may not be as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend
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