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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv installation .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly and efficient. They did a great job and educated me about how the television worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will has installed and mounted all 3 TVs in my house. He’s prompt, efficient, friendly, and does a great job every time. He makes sure I’m aware of where the TV will be mounted so I know how it looks. Would absolutely recommend Geek Squad services, and he’ll likely be back out to my place the next time I need a TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my tv. The connected everything and helped set up my streaming programs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Polite, professional, and through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals that worked on our installation were both neat in appearance, polite, and very professional. The installation was done in a timely manner and exactly as we expected. When complete, they went above and beyond to make sure we understood how to use our new equipment. Money very well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to mount my tv were amazing they were very friendly and went over and beyond to make sure I was happy with my service took their time to answer my questions and explain everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected tv very good and explain very politely all feature of tv and connect to my WiFi both did very good job very happy with their work

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable, courteous and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth being a Tech Support member. The team was extremely professional. Made sure the TV was mounted exactly where we wanted it. Made suggestions and put the power behind the wall. Then set up all of our channels & made sure everything worked properly before leaving for their next appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and efficient. Pleasant and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLER - PROBLEMS WITH PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed the one mounting bracket was friendly, efficient, and knowledgeable. I have no issues with the tech. However, we purchased two mounting brackets. The one that allowed the tv to be angled could not be used because it requires two attachments to the wall and our studs were located in such a way the tv would not be centered over the furniture piece. People who purchase this type of bracket should be aware of this requirement/situation. Again, the tech was SUPER, the produce is being returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad - TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great - one time, precise placement of holdups and TV. Clean-up was perfect. Clear instructions and all questions were answered. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Considering all the moving parts in the process, w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Good sound. Used to always use Samsung, but this is definitely an upgrade. Geeks knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install the TV were extremely courteous, professional and knowledgeable. It was a pleasure to have them here

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and on time. Knew exactly what to do and had it up and running in less than an hour and then stayed and helped instruct me on how to change settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were extremely professional and courteous, and did the job very quickly, especially compared to how long it would have taken me! The install was pretty straightforward for them, and they hooked everything up and tested it out. Everything went very smoothly, great job! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Big TV Delivery & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was excellent at installing our new 75 in Television. They even took the box so I don’t have to put it in the junk! I’ve had to contact him several times over questions on how to operate it since I AM NOT Technical! He has been so kind & patient with me. I definitely recommend using the Geek Squad for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zac was very professional and courteous. Both installations went well. Small issue with one resulted in having to make a bigger hole in drywall but he assured me that there was going to be someone to come out and make repair. Not a big deal. I would ask for him again personally to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my 75” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jeff and team arrived on time and mounted 75” TV on the wall as per my requirement. Explained the TV operations and demo. They are really nice good guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful agent assembled and installed a special stand for my new TV and set it up perfectly. The TV is great, and I couldn't be happier!

    I would recommend this to a friend
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