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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. I was able to secure a instalation date realtively quickly after I purched my tv and mount. They were friendly, knowledgeable and cleaned up after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went the extra mile during installation and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer was knowledgable, curteous and efficient. The mounting of the TV was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the professionalism the team brought to implantation. They were also on time and communicated perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED 77”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing picture and is a big improvement from my last Sony TV. Id recommend it to anyone thinking aboit upgrading to an OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an awesome job installing the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Geek Squad setup, install, and mount three 55 inch TVs and the work has been flawless. I highly recommend their service because they do a excellent job and I’m a happy customer when they leave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrive on time and installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team came on time and installed our TV right away. They also explain to my husband movement of the device patiently. Thank you for great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents carried in my ew TV and set it up. I had a TV for it so I did not have it mounted on wall. Agents were very thorough and set it up quickly. Took a little time since my home wi-fi was running slow. Hauled away my old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of setting up the TV outside on the patio. They made some suggestions to our original plans and we went with the suggestions which ended up saving us some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, Professional, Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived ahead of schedule and wall-mounted my TV set quickly, using my existing mount. He was polite and professional, and kept the area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The fit!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agentsmounted my TV and connected it to all my devices and they were very professional I would recommend it to anyone!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Geek Squad" on the cheap because I needed the service the next day. So another company used by the Geek Squad hung my TV but I did not pay the full Geek Squad price and I needed it the next day. I subsequently had the REAL Geek Squad come over and complete the job in true Geek Squad fashion and it was more excellent that this first service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad agents Jacky and Steven are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the best installers ever! Jacky and Steven did such an amazing job! They connected our new TV to our cable/DVR box and the new sound bar. They were so extremely knowledgeable and neat. They also were so nice and polite. We couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND IN HOME INSTALLATION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were terrific! They had my television mounted in less than 30 minutes and even contacted my cable company to get everything set up correctly! I am electronically challenged! Thank heaven for the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely knowlegeable and helpful. They went above and beyond to ensure the installation was to my satisifaction, and even tried to educate me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great job tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best installation crew for 65” LG OLED TV and two AppleTV’s third generation that are much nicer than previous remote control and these automatically turn off with system shutdown

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install Trouble Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek Squad brought my newly purchased TV and wall mount to my home and installed it in less than an hour. The cost of the install was well worth it as I would not have been able to do it myself. Plus they did the TV setup and made sure everything worked before they left. They attached the existing sound bar and cable box with no problem and gave me instructions before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth not having to deal with the stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done it without them. More expensive than I might have liked but having the delivery and installation was well worth me not having to deal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mr Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and professional. Was helpful in explaining how to use the new tv and provided information abot stremng

    I would recommend this to a friend
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