Customer Ratings & Reviews

Geek Squad installers were awesome. They did two TVs. My large 65 inch A90J and a smaller 55inch Sony. They were patient, answering all my questions, and made some suggestions that I had not thought about but made total sense (replacing my surge protectors for the upgraded TVs).

Ed and Marcus did a great job! TV works beautifully with our complicated audio system. They are thorough, knowledgeable, on time, follow social distancing and cleaning protocols, and leave work area just as neat and clean as it was when they arrived. Cannot give enough compliments to this team— recommend them highly.

Professional, timely and mindful potential damage to floors and other furniture

The technician mounted the TV quickly and neatly. excellent service

The work was high quality. Removed my old set and mounted and activated the new one without hesitation. Very good technical skills, they set it up so it operates exactly like my old set.

In home service was awesome. Well worth the money. The team was on time, very professional, TV was mounted in no time, & programmed for me. I would highly recommend them.

Matt & Xavier were great & cordial & went out of their way to ensure I was pleased with the experience. They put the TV where I wanted it & set up my remote & several other things I had no idea how to do… they are a great team… much better than the last geek squad experience I had.

A very pleasant Best Buy Home Theatre technician installed our new TV mount and TV purchased from Best Buy. Why do it yourself when you can have pros with a smile on their face do it for you?!

The tv was mounted and is working well. Unfortunately they were unable to connect the tv to the sound system

The agents came ready for the task at hand and installed my tv and soundbar with no issues. I was asked my opinion on how I wanted my tv mounted and in a matter of a reasonable time every thing was done

Brandon and tray did an awesome job. Quick and explained everything where a novice could understand. Thanks to these two young guys. Kendall Martin

A contracted installation tech actually did the install of my sound bar & tv bracket. The two techs that arrived were polite, professional, and extremely precise! They checked measurements 3 times before drilling holes, and verifying the tv & sound bar were exactly centered. Highly, highly recommend having Best Buy coordinate your installation!

Geek Tech team were very proffessional and knowledgeable. Marvin's knowledge of TV mounting was exceptional. He was patient and handled installation as if was his own product.

The two gentlemen (one was Ben) who visited our home were professional and patient especially in dealing with issues from Hargray. They stuck with it and got us up and running. It is so great to have such courteous and business like technicians on your staff!

When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

The guys did a good job and it only took 30 minutes. But they did not hook up my components. I think for 200 bucks it should be included like it said when I ordered the service. I spent another 2 hours of mine own time setting the components back up. Wasn't real happy about that or what I paid for for what I got.

Well worth the money. The technician was prompt, professional & came well equipped. When you figure in your time & quality of installation it’s well worth it.

The installers were fun to watch. They were so knowledgeable and efficient. I oftened wondered how they got their expertise!!

Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!