Customer Ratings & Reviews

The installers really knew what tgey were doing. Very fast and extremely knowledgeable. They installed my 65 inch TV.

Very professional folks and the service was great - included installation and set-up.

The Geek Squad team was very helpful and knowledgeable while installing my 75” and 50” TVs in my home. I needed an in-wall electrical connection that I also purchased at BB. Professional installation by dedicated and experienced team.

Geek Squad was excellent. Took down my old TV Mount and re-installed a new pull down mount, which they said they had not installed this kind before. They installed it perfectly without any problems. Very polite young men.

These young men were Extremely knowledgeable and efficient. They removed the old, measured twice and completed the install without issue. They were careful and thoughtful. In a little over an hour, the room was all back together and clean, ready for tv viewing. Wonderful service!

The installation was done very well. Ben and Team were very helpful and made sure that Installation was a success despite a few roadblocks.

The Geek team were on time, friendly, abide your safety protocols and explained the set-up thoroughly. I would ask for the same team for my next big purchase.

The team that came to mount the tv was exceptional and professional. They got straight to business and helped out a lot with wiring everything to look neat. They were knowledgeable in every aspect and provided a pleasant experience that can usually be awkard having a stranger in your home. Advice on replacing outdated soundbar couldn't have been a better suggestion.

Mike single handedly installed my mount for my TV. He amazed me. Thanks so much.

Great service!! Very professional and he did a great job. He cleaned up after himself and clean up the work that the previous technician didn’t clean up. I wonder absolutely recommend the geek squad to anyone!! Awesome work!!

The one star is for the shoddy third-party installer. I selected “YES, I would recommend” local Geek Squad installers. My local guys were great. It’s a big fat NO to the third-party installer. They don’t give an option for non-Geek Squad installers. ASK FOR your local GEEK SQUAD installers ONLY! Best Buy Corporate hires third-party installers to cut costs. The third-party installer arrived at my house in an unmarked old, beat-up white Chevy cargo van. I had no idea who he was. He also came with his girlfriend, who was supposed to be the “other” installer. I had an 85” TV, and she couldn’t lift it to put it on the brackets. I had to do it. After a few weeks, the right side of the TV was 2-3” lower than the left side. The local Geek Squad came out the day after I enquired at my local store about the installation. When they took the TV off the wall, they were shocked to see what the brackets looked like. The third-party installer had one bracket in just the edge of a stud, and the other bracket was only screwed in drywall. The right bracket was at an angle, so it was slipping out of the drywall. He only used four screws out of the eight screws supplied. So my TV was falling off the wall. The left bracket was bent because it held most of the TV’s weight. From now on, I won’t accept any installs from your third-party installers. It doesn’t make sense that Best Buy would have someone drive to my house from 3-4 hours away when my local store is 5 minutes away.

Our installers were two of the nicest and most patient and understanding guys. They knew everything about their jobs and made a swap out a very raft oricess.

A little bit on the expensive side considering that I had a 40” mounted last year. But overall they are knowledgeable, arrived for my appointment time promptly, and had my tv mounted within an hr.

The Geek Squad person who set up my new tv, wall mount, and sound bar was punctual, knowledgeable, and did everything I asked of him. He was pleasant and answered all my questions.

Great valve. It’s worth being a total tech member. You get install for free/delivery as you’re already paying for the membership. Great perk! T.v looks great mounted to the wall. All my guests love it.

Fantastic service by your two guys. They came in prepared and wasted no time getting the tv and speaker mounted. If only all service was this good.

Very impressed with the Geek Squad. Professional, attention to details and instructions were great.

Agents mounted my tv very quickly. They showed me a couple different options where it could go before they made the decision which I greatly appreciated.

Geek squad did an awesome job.mounting and setting up my equipment. Before and after pictures included.

The agent removed the existing tv and mount and replaced with new mount and 50" tv. He prompt and it didnt take long for the installation.