Customer Ratings & Reviews

The agents mounted my TV in exactly the place I wanted and made certain all was working before offering to remove all the packaging that came with it. Quick, efficient, courteous and respectful. There was no way I would have gotten the TV where I wanted it on my own.

The two technicians were fantastic. Blake Loeschen and Marcus were great. They made some on-site changes which improved my system. In addition, when they got to my house and unpacked all the items, a universal stand wasn't ordered. Blake called our local store and picked up the stand and installed it. They were very thorough and took as much time as I needed to get a proper orientation to my new system. After they left I had an additional question regarding an adjustment. Blake came over the next day and made the setting change. They both are excellent.

The representatives mounted our TV on our existing stand and set it up. The install would've been perfect except I realized the TV manual was not there.I called the reps to ask where it was. They told me they don't usually leave the manual because it is of no value. However, if I want a manual go to the store and they would print one for me. I did not like that . They made an assumption without asking me. After all, I paid for the TV.

The technician was on time, professional, patient, and thorough. He provided customer service I rarely see any more. He expertly mounted the TV, made sure all parts were working, stayed late to complete the job and was pleasant the entire time. What a gem! It's difficult to find a true professional who stays beyond the normal hours to be sure we( the customer) is completely satisfied!! Thank you!

My service with Christopher and Matthew were great. They very knowledgeable and took the time to ensure that I was pleased with the installation and making that I understood the set up of my TV.

Technicians came on site and had the TV mounted within minutes. I had a 75 inch TV and there was no way I could have done the install myself. The technicians had the TV mounted over our fireplace within minutes and had setup completed. The install was bundled with purchase of the TV but I would have paid for it without the bundle because it was 100% worth it.

Geek squad is very helpful and has helped us from everything from installation to advice or what to buy.

My technician was awesome! A lot of people may choose to install their own TVs or soundbar themselves, but my Geek Squad Team (Installer) provided professional service well worth my investment. They know the tricks of the trade to ensure all my systems were up and running, mounted in the perfect place, and synced in no time! Great professional service at minimal cost.

The agents put my TV exactly where I asked them to and connected it to my SONOS sound system. They even equalized the SONOS surround sound, which I consider above and beyond what I had purchased.

They mounted my two 75 inch TV's with no problems.

The Geek squad technician who came to my house on December 27th was very professional, very friendly and he went above and beyond to do all the services l have asked for. His name is Jackson and I was really appreciative and very satisfied for the great quality of his service

They did a great job mounting our tv ,perfectly level

Expertly mounted, set up all my devices despite a problem signing into my Amazon account.He stuck around while I sorted it out and explained everything, how to use etc. Thanks!

Fantastic job by the technician! He was efficient, kind and fast! Kept in touch the day of delivery, to keep us informed on his arrival time. GREAT JOB!!

They not only did a professional install, but they fixed the mess that the Best Buy contractor did a few days prior. Only allow Geek Squad in your house!! No 3rd party contractors that BBuy sends. You can request it! Do so :)

Fast and friendly installers. Took care of everything

The two techs who came by to mount my new TV and Sonos Arc were absolutely amazing. They talked me through the setup, cleaned up after themselves, and answered any questions I had.

Couldn't be happier with the service and professionalism of the installers.

Very efficient and professional set up of my tv. Would highly recommend.

The Geek Squad did an outstanding job of setting up and mounting my TV. I highly recommend them. They communicated very well on the day of setup. They were very experienced and knew what they were doing.