Customer Ratings & Reviews

The QNED TV from LG was brought and wall-mounted by two technicians, who also set up the sound bar.

The techs set up my tv and soundbar in a timely and efficient manner

They kept me informed as to arrival and installed all my components!

Arrived on time, positioned TV perfectly and it looks great. Professional staff.

Tristan and Bishop were outstanding in every way. They explained what needed to be done, they went about being very mindful of the home and other furnishings, and they completed (what seemd to us to be) a very complex install. The TV was positioned exactly as we requested (proper height, centered etc.). They are a fantastic team! If Best Buy doesn't send them out together, they are missing out on providing superior customer service.

Geek Squad and all the agents have always done a great job. Our membership is one of the best valued memberships we have. Once again, we had another tv mounted on a wall and the agent was very friendly, courteous and job well done.

I have used the Best Buy Geek Squad on many occasions and they are always professional, timely and skilled at their job.

Sean arrived on time. Very professional and knowledgeable on what he's doing yet very friendly; it's like dealing with a family member. He suggested the better mount for the TV and he's right. The set up was clean with no damage on the wall. Would trust him again for future tech needs.

The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works

Provided Great service, Dominique was the the Best!!

The technicians installed / mounted the TV in a relatively short time period but didn't completely hook up all the speakers for the external sound system. The charge tech was very knowledgeable and expediently got the job done despite the fact that he was mounting a previously used wall mount and not a new one as the required hardware had been modified.

Friendly, informative, did a great job educating us on the TV, the integration of the existing surround system, and the apps

Very professional and cared about me as a customer. There was an issue that was out of their control and they handled it quickly and professionally.

Can turn side to side with no problems. Was quick install and very professional.

Completely happy with the process of unpacking, mounting, and hooking up to my equipment. Tech walked us thru the use of the new TVs remote and features on the TV...he explained the features in layman's terms that this senior citizen couple could understand. The only downside was the cost to relocate an existing TV which I covered in another review for that service.

They were amazing. They mounted my tv quickly but efficiently. There was no mess, and they went over the set up prior to leaving. I have used them several times and they never fail to impress.

The installation went flawlessly, and the technician was so patient and kind in reviewing all the features and how to operate the TV with my granddaughter.

Terrific. Brandon was skilled and able to perform my request that I thought was impossible. He completed the task way quicker than I thought possible. He's a creative problem solver. After completion, he cleans up the site extremely well. He's my "go-to" Geek Squad member.

Everyone was very polite and professional. Also very quick installation

These people are pros they had the job done within an our for a 75 inch TV... They cleaned up the little bit of mess they made and we're out of here thank you geek squad.