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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason mounted the TV professionally and with no time wasted. He spent time with me after work done to explain remote and actually set the TV up and running. He is a wonderful representative of the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people from the Geek Squad did a very nice job of hanging our large television on a wall. They also showed us how to use the mount and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hit a home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were professional and friendly. They were on time and took the old tv away. They made sure the Spectrum box was re-installed and they assisted with the new remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home installation of our TV was excellent. The crew worked carefully and quickly to install the TV. They cleaned after themselves too! Very courteous young men!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV professionally, quickly and they were polite and cleaned up after they finished the job. I will hire them again when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simply flawless, quick, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Adrian took his time & demonstrated great care with my installation. He walked me through the mounting process, & operation of my tv. He thoroughly cleaned,removed all packaging in his work area after answering any questions or concerns that I had. Very professional experience. Highly recommend using the Geek Squad for your installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians, very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from the two techs that came out to mount my tv was excellent! Great communication plus they were extremely efficient & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did a great job installing my Big Screen television. The lowered the TV mount to the correct height to be in line with my wall mounted speakers and made sure that all of the tv apps were working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in, made adjustments on the fly to accommodate my room construction, and made sure that I was able to comfortably use my new 75” tv before they left. Well worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that the installer that came to mount my TV was extraordinary. He was very courteous, and even called to say he was running closer to the end of my install window which was very considerate so I wasn't sitting and waiting and could do other things. He was very knowledgeable and extremely careful. I would definitely recommend him to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why install a huge 85 inch TV yourself and risk breaking it when these guys will come and install it. Totally worth the value to not risk breaking high value items.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up the tv well. He also took down the old one and we had to pay a little extra for taking down some extra parts of the mount on the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy install crew was great, they were very friendly, knew what they were doing, mounted the TV exactly where I wanted it. Very impressed with their work and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV on the wall. He was valued our opinion and positioned it exactly where we wanted. It was very fast and efficient installation. Bonus points because he wore shoe covers in our brand new apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great support from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV, removed the smaller TV I had purchased from them and then taught me the basics I needed to know to begin watching local news and streaming channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional and done very well. They provided direction and assistance in all facets of the installation as well as direction in the operation of the mount and the various components' operation. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding a tv to my chief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and John were great!! Couldn't be happier. They were efficient and cheery!

    I would recommend this to a friend