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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 38,686 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV seemlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chico was professional, knowledgeable and on time. He was very helpful and you can just see how experienced he is at his job, he worked neatly and was very clean. I would recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    quick and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted one of the tvs quickly and with care. my one complaint is that I ordered 2 tvs mounted and customer service still has yet to reply to my email to address.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad. Great product. 85 inch tv solidly mounted in minimum time. The mount I chose allows even the largest tv to be pushed from one side to the other to either tilt if that’s what you like or to just attach cords of any kind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my large screen TV to wall for me, they put on booties before coming in and were very professional. They had tv mount and leveled very quickly and cleaned up after they were done. They checked the TV and set it up for me and showed me how to navigate through settings. Would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and mounted my new LG 77-inch television they are the best, the installation charge is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, hard working, excellent service, good tv, good installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad equals a quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer was pleasant and very efficient. the install went seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were great and very friendly. They did an amazing job considering that space was very small and inconvenient for the size of the TV. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job at installing our TV mount and it is well installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad when you want things done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional employees who were great at their jobs. I had complete trust in them and everything they did in ou4 home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Delivery/set up person was amazing and took his time explaining to my electronically challenged 93 year old mother how to use it. As we say in the South, Bless his Heart.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Surround Sound Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad techs from the Mt. Laurel, NJ store (George and Shawn) were knowledgeable, informative and professional. They took the time to explain their procedures to remedy the situation and provided detailed information on how we may correct the problems we experienced should they occur again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very knowledgeable and unbelievably nice and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and easy installation process. Best buy sent over to gentleman to deliver and install my new 75" Sony X95K. The guys showed up on time. Installed the tv within 20 minutes cleaned up their mess and left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivers again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted in mounting the TV in our new screened in porch. I had it mounted from the ceiling to which the tech admitted that he had never done that before. A second tech arrived shortly after to assist and confirm the job was done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well done! It was a good experience. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad techs (A.J. and Gilbert) were punctual and amazing. I really appreciated how thorough and precise they were to make sure I was happy with my tv mounting. I was concerned with safety and they took real care with everything I asked. I highly recommend their service and appreciated their expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed my tv wall mount. These guys were professional and courteous. They explained all that they were going to do. Once the mount was installed they even mounted my sound bar at no additional cost. They proceeded to sync my cable remote with sound bar in addition to pointing out some additional features for my tv. I would highly recommend using them for installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad team members have positive attitudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time for my appointment, and went to work after consulting with me. They did everything I asked them to do, and suggested things I didn't thing of. They had a pleasent attitude, and connected everything to my satisfaction.

    I would recommend this to a friend
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