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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 38,694 reviews
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size mount for 75” and big size of TV, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at purchasing was excellent. The Geek Squad members who came to install my tv were very helpful in all that they did in being sure the tv fully operated. They made sure that we understood all the basic things that we needed to keep it operating while we explored all of the options we have available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, installed TV & Sonos sound bar. Removed old TV & TV mount. Sorted some Sonos issues for us. Overall well done but small problem with the Sonos wall mount which were able to fix ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took away old tv mounted new one and connected to all my devices. Seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, but friendly. Took care of everything, even moving tv down a flight of stairs to the basement! Highly recommend this service! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Sqad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agen mounted my tv with ease and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was amazing and so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad dudes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous. Since we hung more than one TV they tag teamed to get everything done in a short time frome. I appreciated all of their help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CSR professionally installed my TV, programmed, tested swivel capabilities, and reviewed features and cleaned up upon completion.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put up the wall mount, Installed the TV and set the tv perfectly for me. They were knowledgeable, courteous and efficient. Glad I had them do the work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install TV mount, television and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the television mount, mounted the television and connected the devices in an efficient manner. I was surprised that they completed the project in such a quick time. They were competent and professional. I highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very knowledgeable and also very helpful. They did an excellent job of installing and setting up both of our new big TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and mounted my new LG 77-inch television they are the best, the installation charge is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV -- AMAZING and LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and helpful Best Buy Geek Squad provided excellent service with mounting the tv and hooking up everything like my sound bar and xbox with speed while ensuring safe protocols was followed doing so --- Great work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service rep. who installed my 55 in new television. I am a 75 yr. old woman and I couldn't have done it myself. He helped me decide where to put the tv for best usage as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    4TVS, 5Eeros Rokus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his associate were 10 star plus. He has been here several times and they completed everything with the highest level of professionalism, care and courtesy. His follow through and attention to detail on our project was so appreciated .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did everything we asked to mount our tv the way we wanted, position the furniture, and even remove the packaging the movers used. Even gave me some pointers on setting up my network. All for less than any of the local specialists.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen showed up on time, did an exemplary job putting my TV on the wall, and even helped ensure I had the connections the way I wanted them. Would definitely use again! A+

    I would recommend this to a friend