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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great I recommend them higher Quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Well satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job, very professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and installed a tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young team was very professional and cordial. The installation went relatively smooth also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Easy install and set up. Good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV and Mounting Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was timely and did a good job of installing the mounting and the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY VERY LARGE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGEABLE AND PROFESSIONAL THEY ARE WELCOME TO SERVE ME WHEN NEEDED.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a fantastic job mounting our TV. Much better than an amateur like myself could do! When the mount was complete, they did a fantastic job explaining all the features and options. And, with a Total Tech membership, mount cost was discounted from $150 to $50.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Asked and gave suggestions prior to installation. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CSR professionally installed my TV, programmed, tested swivel capabilities, and reviewed features and cleaned up upon completion.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Up on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discussed mounting the new TV ourselves but were not sure how to do it. I didn't want to take any chances on hurting the mantle (glass). The Geek Squad arrived, removed the old TV, and installed the new TV. Great professional job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my total tech support service to set up my tv mounting. The geek squad guys were a pleasure to work with. They did a great job determining the best position for the tv and once mounted explained the features of the mount and walked me through my TV set up. Total tech support offers a significant discount on this service so it’s definitely the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my TV were fantastic!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Will use them again for future purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from GeekSquad were amazing. They were punctual and knowledgeable and got me all set up in no time. Will definitely be using them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me options of the best locations to mount the TV as I was unsure super helpful and quick and easy service. I love how they double check that I like everything before they finished it up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, they were very friendly, took the time to explain everything. Cleaned up after themselves. Was very happy we had them install our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV - On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, and efficient. In and out in less than thirty minutes with all working well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy quick job works well all set we are pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy and very clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend you have a member of the squad bring your purchases in and assemble and place where you want them. Our fella answered all our questions and showed us how to adjust and use our wall Mount!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I've been dreamed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys (is that an acceptable description anymore) were very professional. I think one was teaching the other. They did a good job, but I'm still not sure how to use remote. They made it too simple.

    I would recommend this to a friend
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