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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old 75 inch TV and mounted my new one. They had to install a new electrical outlet behind it. Hooked up all my cable service and got me set up with Smart View. So grateful for their top notch service! Really glad i purchased the annual tech service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is great. Professional & knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job, friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and Steve or Dick (sorry forgot his name for sure) mounted my TV, and put the old one in the new box. As a disabled person, I appreciate the extra efforts doing things that I'm not able to physically. I look forward to having my TV calibrated.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was very helpful and offered information on how to use our existing tv mount. They also helped us navigate thru the basic items on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from the two techs that came out to mount my tv was excellent! Great communication plus they were extremely efficient & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very nice people and great work for TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both two guys were very nice when working in our house as well as phone calls before coming. They removed the old TV/mount and installed the new TV/mount quickly. Then, they demonstrated and walked us though how to use remote/functions very easily. It was worth to have this professional service. Thanks so much again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that delivered and set up the tv was fantastic! My husband said he was an extremely nice guy! Couldn't say enough good things! We would diffenatly tell others to use this company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad 5*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECOMMEND, The Geek Squad associate who came out to mount my TV was extremely nice and helpful. It wasn't discomfort having him inside my home during the pandemic has he was sure to be wearing all PPE necessary. Service was great and I am very pleased with my mounted TV. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all my devices. He was very knowledgeable and answered all my questions. (I had a lot of questions). He was very nice and respectful. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is just the start. This set up was for my 70 yo mother and 94 year old nana. The gentleman was professional and relatable. He set up the tv and hooked it into the internet and taught both how to use it. He accurately explained stuff for technology challenged older women.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job...they were on time and finished up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    MOUNTING OF TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MOUNTING WENT OFF LIKE A SNAP THE TECHNICIANS WERE CONSIDERATE, KNOWLEDGABLE, POLITE AND PATIENT. I OWN A BUSINESS AND THE 2 GENTLEMEN WHO CAME TO MY HOUSE I WOULD CERTAINLY HIRE. BEST BUY HAS 2 GOOD WORKERS.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic GEEK Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best GEEK Squad installation I ve ever had. The installer was great. Educated me on a lot of things I didn’t know about mounts, took time to explain how the tv/remote worked, was professional and friendly and cleaned up after himself. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup of the wall mount. I feel condident my large tv is installed correctly and is safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Totaltech rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new mount since my ex put up my old one upside down. I joined totaltech when I bought my tv originally so they came out, took the old one down, put the new one up where I wanted it and it looks fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Superb and professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Alex did a fine job of installing my MantelMount. They displayed professionalism and took the time to explain my options. I would recommend these fine young men for any installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation and great explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG these folks were great. Jennifer and Daniel were great They did a superb job getting the TV mounted and taking time to explain everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job was really impressed liked the cleanup. Good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful. Called and confirmed appointment and let me know they were coming about 30 minutes prior. Were quick with install and offered to set up all streaming services for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad fast and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew installed my 75'' TV perfect . The crew gave me a call when on the way ,then spent time going over what i wanted them to do and also offering great advice . The crew was polite and professional . Will be calling them to set up surround sound next

    I would recommend this to a friend
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