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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi and Gibson were great. Took the time to show me how it worked with the remote. Not that I remembered it all. They were careful installing it so centered on the table. I have always had friendly and efficient service from the Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV professionally, quickly and they were polite and cleaned up after they finished the job. I will hire them again when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very thorough and careful with the installation. Great job Guys !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Theater Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip Webb and his assistant was pleasant and easy to communicate with. They both were very informative about the equipment that was installed. They left me with a good understanding of my television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job mounting the tv and making sure everything was level. They made sure to clean up afterwards and the finished product was installed better than the previous companies I’ve hired for in-home media

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation was THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent from Geek Squad did an EXCELLENT job mounting my Samsung Frame TV. He was on time, paid attention to every detail and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, fast installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made all my connections.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my Tv very Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the 3 agents mounting my tv did so good it’s amazing they all deserve a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up the tv well. He also took down the old one and we had to pay a little extra for taking down some extra parts of the mount on the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers and set up profess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers that removed our old 65" ROKU were very knowledgable, polite, on time (early), and completed the installation and set up of new 65" ROKU very fast. Excellent Geek Squad representatives.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and his team are very knowledgeable with their job! Very professional and helpful with suggestions to a tech illiterate like me. I enjoyed so much the TV and sound bar they installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to mount my tv on both occasions were superb. Unfortunately for them they had to deal with a very dissatisfied customer. After waiting 3 weeks for my tv and having gone to the store to make sure my act info was correct the tv was still shipped to my old address 1000 miles away. After waiting another week for the tv the guys came in and installed it to only find out the tv had an 86" long crack across the entire top. They knew how upset I was, especially after the last hiccup. They worked to get me a replacement. The 2nd group of guys came in and hooked up the 3rd attempt of the tv and did everything to make sure it was set up and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time, efficient, and answered all of our questions professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Geek Squad service from Bestbuy in every of my tech support and install my big screen TV. They always did the job right the first time and very knowledgeable what they do this time with the installation of my 75” Samsung 8 k TV. They did it again! Thanks Bestbuy for having these wonderful technician.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! The agents are professional experts who complete the task carefully and smoothly. They will give you a call ahead of arriving, wearing shoe covers, drilling with no dust falling to the ground, and share pro secrets about you TV after the installation. Definitely worth every penny you paid!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Very nice and professional. They even switched put a mount that we bought originally because it wouldn't have worknover or fireplace. One of them drove back to the store switched it out and came back and mounted the mount and tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Helpful geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed it were lrofessional and vwry knowledgeable. Suggested a different wall mount from what i had purchaswd and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation mounting and set up of my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted installed and set up my TV and did a great job. Answered all my questions and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and setup of the new Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

    I would recommend this to a friend
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