Customer Ratings & Reviews

The guys were polite & professional - they had my new 58” Samsung TV mounted on the wall and working very quickly. They did not leave me the operator’s manual, if there is a printed one. Perhaps it’s online?

Love that I get geek squad with my membership. They came in, mounted my tv and helped relocate my other tvs. They were so knowledgeable and helpful.

I highly recommend the service, they were careful and mindful of our space and the installation went great. Side note: We had the total tech membership so we didn't pay anything extra.

The agents delivered and installed my 77” LG OLED as a priority but wasn’t aware of the other relocation of the existing OLED. As promised, they returned a few days later to complete the order. As mentioned in an earlier review, the local staff and management are to be commended for their service and efforts.

Thank The Lord God Almighty that people like this exist! These two guys came to my house with a big screen tv and set the whole thing up like I was royalty. Absolutely amazing!

The team mounted my tv and made sure ot was where we wanted it to be in what position. They made sure everything worked properly outstanding job

The agents mounted the TV with expertise and timely manner.

The agents mounted my TV and connected it to my sound system.

The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

I am very impressed by the delivery and set up of our new wall mounted TV. The two gentlemen that did the work were personable, efficient and very neat. Sweeped up "crumbs" from drilling they did. i would highly recommend them.

They did a great job installing our heavy 85 inch TV

Your technician Cole Fuller was excellent in every respect. He was very competent and friendly and very courteous. He deserves a raise. He restored my faith in Geek Squad installations and my paying for Total Tech.

the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

Both installers that came to house were fantastic. Very polite and professional and got the job done quickly. One of the best experiences I've had with an in home service.

The agents worked so well on the TV mount and they dod an exceptional job!

Tristan and Bishop were outstanding in every way. They explained what needed to be done, they went about being very mindful of the home and other furnishings, and they completed (what seemd to us to be) a very complex install. The TV was positioned exactly as we requested (proper height, centered etc.). They are a fantastic team! If Best Buy doesn't send them out together, they are missing out on providing superior customer service.

The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

Very professional and did a great job hanging both of my TV mounts

Geek Squad arrived on time to install wall mount and TV to wall mount. Installation was very professional and we are totally satisfied with their work. They left no mess and had any necessary cables, etc., to complete the installation, we will call them back later to mount other wall mount and TV later in different room.

Geek Squad team did a great job with the installation. However, the store clerk inadvertently forgot to sign me up for TotalTech, which is REQUIRED for installations over a fireplace. Corrected by the Geek Squad installers at the time of installation.