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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an great job. They took the old TV down and carted it away. Installed the new one and set it up. Shared several hints on using the remote and the TV. Awesome job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable, friendly, helpful, on time, efficient and thorough. Could not be happier with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. Very precise work installing a Samsung Frame - after many measurements they hung it perfectly and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Meticulous work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys mounted a 65 inch OLED tv in my living room. Beneath they mounted and connected a Sonos Play Bar. They were meticulous, measured, asked me to verify positioning. They wrapped all wires, Velcro’d tv box to back of tv. Tested that tv and sound bar worked properly. Took trash away with them. Completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Removed old TV and installed new in no time. Programmed everything and gave me a quick tutorial. When they left it was clean just like they never were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work both very friendly helpful clean profess the one regret wish i had the install at least 6 inches moved over to the right . But all other very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was awesome. Set up our tv and guided us through the steps we needed to operate the programming. Gave us some good pointers as well. He was patient with questions and worked quickly and proficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad t.v. And wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember the names of the two guys that came to my home and mounted my t.v. to the wall but they were great. They were fast, professional, polite hand showed me how to use my new t.v. they went above and beyond. Great job guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were top notch. Got the job in 20 minutes that includes installing to TV bracket on the wall and installing the TV. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with a professional installation! I commend my installers for such a great experience, they were on time, cleaned everything and put all electronics up perfectly! So happy that I got my geek squad from Best Buy, they were the best! Thanks…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very knowledgeable and also very helpful. They did an excellent job of installing and setting up both of our new big TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A courteous bunch of true professional!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was punctual and kept us informed about their arrival. It took them additional time to wall mount our TV as the first one was found damaged when taken out from the packaging. So, they went back and brought another TV on the same day in a couple of hours and completed the wall mount. We are happy with Geek Squad's performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad crew did a wonderful job with the installation of our wall mount TV, sound bar and were very respectful. They cleaned up afterward too, leaving our living room as they found it. We were pleased they were able to help us learn the remotes that were new to us and didn't just take off before we were comfortable with the new system. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Tech is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were efficient. They came and set tv up and was gone after spending time making sure I knew how to manage this tv. They connected my home theatre and even dvd player. Really worth it using them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The greatest installer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky to have the greatest installer ever. The guy in the store sold me a bracket that didn't work for my TV. This installer showed me why it was wrong. He went out of his way to make sure I got the right one. Did an amazing job. Went above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Always the best of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always superb service, highly communicative, very organized, on time, confirms appointments, calls on route -very professional. Will always use GS over any other service providers

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad dudes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous. Since we hung more than one TV they tag teamed to get everything done in a short time frome. I appreciated all of their help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the Rescue, Installation quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the best, so so so glad that I added the extra to have them install everything. I really appreciate their input and also asking my family where exactly we wanted things to go. They took into account our feelings about the set up and area for the TV and came through with flying colors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad moved by TV from one wall to another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful by showing me every step they took to add my TV to the wall. Assured me with each step as I was concerned about marks on my wall. After installation they walked me trough the steps so I would be able to work the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech made it very simple for me and the whole setup experience was quick and easy

    I would recommend this to a friend
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