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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38623 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 38,623 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wall mount. I have a 70” tv and this is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Segundo & Drey, were incredibly competent, professional and friendly. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Monting of my 77"oled tv by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents from geek squad mounted my 77" tv and routed wires in wall for a nice clean look ! They connected everthing to wifi ( including my sound bar ) and were done in 1 hr or less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does an amazing job installing TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last TV we bought we had the Geek Squad install the wall mount & TV bracket, run the wires behind the wall, hang the tv and mount the sound bar!! They did such a great job, we are having them come back to hang another TV we bought from Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Neat and speedy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, listened to our needs carefully and installed the TV on wall perfectly. They also hid the cables in wall fo us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism from crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great and friendly. They were professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Use Geek Squad for TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our tv mount and the Geek Squad are so professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my 65 inch Sony OLED TV flawlessly. The agent asked me what I wanted and followed my wishes. The TV is mounted perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad + membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having purchased Best Buy Membership. The Geek Squad will alway be at your service for all of your needs with the product you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an installation for a church. The team was fantastic. They arrived on time and mounted the TV's exactly as I wanted--12 feet off the floor, mind you! The team even went above and beyond and helped me troubleshoot a cabling issue. I couldn't have been happier with their performance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Nice and quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Installed my 85 inch sony tv and sound surround quite easily, but wished they have left no wires between the tv and the sound bar visible. They put a plastic cover to hide it but wished that it be more clean and aesthetic if it was hidden also. But overall it was good, they even helped me with setting up my other sound bar in the loft which was not part of their job work order that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast, clean, explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman mounted, installed, set and taught my son how to work everything. Very clean!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came prepared with shoe covers and good manners which is sometimes packing these days. Mounted my TV securely and made sure I knew how to use the TV before leaving. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional service I’m glad I purchased. I was able to sit back and watch as they set it up. Set up took about 30 min and I was back on the couch watching my shows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job mounting the wall mount and went over specifics with us afterward. Took their time and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rack. Does its job. No complaints. Been over a year and very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Trey(I believe) did a fantastic job. They were efficient and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called ahead to let us know they were on the way. They friendly, professional, and efficient. They had the mounting bracket installed, and TV mounted with in the hour of arrival. Well worth the money spent to have it done, I'll use them again when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and as neat as a pin you would never kno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying and Instalation went so smoothly my installer was on time Efficient and as neat as a pin you would never know he was here except the final result which went far beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad, Was awesome!!! He went above and beyond my expectations! Unfortunately the screen didn’t work on first TV, since the store was 5 mins away he was able to go back to the store and get another TV for me! I will be using him again for my next order TV for my bedroom! Thank you Brad for everything!

    I would recommend this to a friend