Customer Ratings & Reviews

The guys who came out to mount the TV were very professional. Didn't take them that long to mount the TV. They were very patient to answer all my questions

The agents mounted my tv with expertise. But were unable to connect it to the network since my cable and internet were not set up yet by the cable company. They were very professional and knowledgeable about setting up the tv.

Mike single handedly installed my mount for my TV. He amazed me. Thanks so much.

The agents were great and did an amazing job mounting the tv.

The team that came to mount the tv was exceptional and professional. They got straight to business and helped out a lot with wiring everything to look neat. They were knowledgeable in every aspect and provided a pleasant experience that can usually be awkard having a stranger in your home. Advice on replacing outdated soundbar couldn't have been a better suggestion.

They arrived on time and called ahead to inform me of their eta. They worked quickly and efficiently. The mount was level and secure, I would highly recommend this service. i added the sound bar and cover once they were done.

These guys came in and went straight to work installing the TV mount! It is a large 65” TV my hubby wanted mounted over the fireplace. They had it installed in no time and hubby was back on the sofa watching his TV! We were extremely happy with their work!

Geek squad installed my 85 inch Samsung TV. They were quick and professional. It looks great and they had it done in about 30 minutes.

The "SQUAD" was the best!!! It wasn't the easiest to mount and set up, but they were so patient and wanted to be sure it was just right! Very professional, knowledgeable! Totally worth having the service!!! Love my new TV!

The geek squad is awesome, they do an amazing job, I have used them a few times and they never disappoint, always professional, on time and respectful.

There were 2 installers and one guy watching and going over how everything worked. He even fixed an issue with my other tv remote. I’m fairly pickie and hard to please, but these guys actually wowed me. Everything went well, tv hung precisely, cleanup and box plus trash removed. Even wore shoe covers.

The Ggek squad agents went above and beyond to ensure we were satisfied with our product and their professionalism throughout the install!

The one star is for the shoddy third-party installer. I selected “YES, I would recommend” local Geek Squad installers. My local guys were great. It’s a big fat NO to the third-party installer. They don’t give an option for non-Geek Squad installers. ASK FOR your local GEEK SQUAD installers ONLY! Best Buy Corporate hires third-party installers to cut costs. The third-party installer arrived at my house in an unmarked old, beat-up white Chevy cargo van. I had no idea who he was. He also came with his girlfriend, who was supposed to be the “other” installer. I had an 85” TV, and she couldn’t lift it to put it on the brackets. I had to do it. After a few weeks, the right side of the TV was 2-3” lower than the left side. The local Geek Squad came out the day after I enquired at my local store about the installation. When they took the TV off the wall, they were shocked to see what the brackets looked like. The third-party installer had one bracket in just the edge of a stud, and the other bracket was only screwed in drywall. The right bracket was at an angle, so it was slipping out of the drywall. He only used four screws out of the eight screws supplied. So my TV was falling off the wall. The left bracket was bent because it held most of the TV’s weight. From now on, I won’t accept any installs from your third-party installers. It doesn’t make sense that Best Buy would have someone drive to my house from 3-4 hours away when my local store is 5 minutes away.

I was hesitant to add the service but it was the best option for my tv frame. I don’t regret it at all

Love our tv mount and the Geek Squad are so professional and helpful

Look, I know nothing about the technology of TVs but this is a really good picture. I added a Sonia sound bar and Sonos speakers which produced Around Sound for way less. I’m very happy

The agents came in prepared the equipment and installed my tv and mount. Very professional and fast. Made sure I understood the equipment before they left. Left the area clean and took all trash with them.

I bought a Roku TV for the master bedroom and already had a wall mount installed. However, I knew I would need help setting up the TV after installation. Aaron from the Geek Squad came out and did an exceptional job of installing the TV, setting it up and showing me the features.

The gentlemen who set up the tv mounting were very nice and didn’t take long to set up. Plus it was pretty cheap! Thank you Best Buy and Geek Squad for making this so easy to order the installation online and take less than an hour to do the tv mounting.

The geek squad guys were great. They put it together with ease. They were skilled and had no problems with it. I was very comfortable with the work that they did.