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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad experience for TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did an outstanding job in installing the TV bracket and the TV. The technician (Carlos) was very patient and helpful in providing assistance in setting up the apps on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Overall great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this service to have my tv mounted. I requested Zach because of the awesome work that he had done on 2 previous occasions, this time was no different, there were 2 other guys present forgot their names but they were awesome as well. Install went great no issues, arrived on time would definitely have those guys back.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent set up and take away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin and the team did an outstanding job setting up 2 new TVs! The old TVs included a 50 inch plasma that weighed about a ton, and a 32 that was mounted up high in my garage work space. The first was a heavy lift and the second one was high up and difficult. they did a GREAT JOB!!! WELL DONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable, more than I expected. They were very respectful of my lack of tech knowledge and helped me understand all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 4 out of 5 stars

    easy to slide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our tv is wall mounted over a fire place and this mount is perfect and very reasonably priced. It is easy to maneuver as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician where thorough and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mount easy to use really like a wall mounted TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV's professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. It was done professionally and timely. I don't know why anyone would want to try to install and connect it themselves. With the total tech support purchased it was only 50.00 per tv and made my day 120% better. Moving is stressful enough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great support from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV, removed the smaller TV I had purchased from them and then taught me the basics I needed to know to begin watching local news and streaming channels.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and courteous. He was knowledgeable as well. Unfortunately, Best Buy doesn't recommend an In-Wall Wire kit. You will need to buy one if you want your wires hidden during install. The service offers concealing wires but the kit is sold separately, like the wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding wall mount of 82' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 82' TV was hard to level out but the crew patiently adjusted it until it was perfectly level with the walls and credenza below it. They ensured it was mounted to the studs and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt were great! Very prompt and professional. Great advice to fix problem with room. Came back and took care of installing a new receiver after the old one malfunctioned. Everything works great. Gave simple explanation as to how devices worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were friendly and knowledgeable. They went above and beyond to ensure our placement and cables were correct. They took care to ensure everything was hooked up and that we understood everything about our new television. I would HIGHLY recommend this crew.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Geek agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agent John is the only one I will let install anything in my house he’s very knowledgeable and has been in the business for over 20 years every tv in my house was installed by him he answered all our questions and even made some great suggestions that we took advantage of

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Install bye Geek Squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my tv and made sure ot was where we wanted it to be in what position. They made sure everything worked properly outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & did a wonderful job. They were very friendly & efficient. Matter of fact, one of the installers asked how we liked the neighborhood & it turns out that his parents are moving into a home two doors down very soon. Talk about small world!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 85

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! The best picture TV I have ever seen! Must get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were awesome! Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were phenomenal. Very helpful. They were professional and very fast. They arrived when they said they would, and it was done very quickly.

    I would recommend this to a friend
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