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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a TV mount in my guest bedroom. They arrived on time, were careful in their work and did an excellent job. I highly recommend them. My experience with them has been first rate.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above and Beyond Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I am a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great Install Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt... Professional... Knowledgable... Courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to the house was very friendly and professional. He had the tv set up in a matter of minutes. I'm very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great professionals and knew their job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and walked me through the set-ups. They had to move the TV but got it to the right place on the wall. I'm very happy, as they had to get the TV between 2 butterflies I had on the wall. It was perfect!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for sending someone that got the job done and pleasant manner. Never had smart tv or WiFi before and your agent walked me through remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of New TV was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth. The installers did a great job in setting and explaining the features. Cleaned everything up after install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job by GEEK agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, connected it to the appropriate devices, and showed me how to use the control clicker to move between TV and Streaming broadcasts. Simple instructions and simple to remember. Good job all around.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    5 Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So glad we didn’t have to mount our tv’s ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek squad mount three tv’s so far and I am so glad we had them do this. It would have taken us forever to get it done and make it look nice. They did such a great job and we are very happy with how it looks. They also have programmed our remotes and mounted sound bars as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad were so helpful and have outstanding service, I cannot say enough great things. They took the time to set everything up and make sure it was mounted perfectly. They are an asset to your company and I greatly appreciate them and their hard work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup of the wall mount. I feel condident my large tv is installed correctly and is safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    An excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who set up the tv and put the tv mount on the wall did an excellent job. He was nice, friendly, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV - On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, and efficient. In and out in less than thirty minutes with all working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was clean, professional, and quick! Their mounting services helped finish my living room setup. Will definitely use again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tv installer arrived on time. they understood my wish. They had me involved in how I want my tv hanged. I liked that. They did a clean job. cleaned up after them. very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad home service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents called prior to arriving, which helped me greatly with timing. When they arrived, they were very professional and courteous. They trouble shooted my issues to make sure the fix was correct and got everything working again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squads the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! They were pros, so efficient, great to talk to, made great recommendations and my TV looks amazing and works great!!!!

    I would recommend this to a friend