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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 38,686 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Not Getting Any Younger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem mounting an older 52 inch Samsung with a little help...but the new 65 inch and several added years convinced me to purchase the TV mounting service. The Geek Squad arrived on time with the new TV and quickly placed it on the wall using the existing wall mount. They connected the input cables and the satellite box, and confirmed the TV operated correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount my tv connect my tv and added my antenna very efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gentlemen very professional They were a pleasure to have in the apartment and completed all the Work and I hardly even knew they were here. I would highly recommend both of them to your customers. They called to let us know they were coming showed up on time and did fine work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with Jerry and AJ. Very professional with good manners! They were very careful with my purchase. They work fast together they make a great team! They did not rush and took their time to explain in details and answer any questions we had. Geek squad is very lucky to have Jerry and AJ!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get geek squad with my membership. They came in, mounted my tv and helped relocate my other tvs. They were so knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy install crew was great, they were very friendly, knew what they were doing, mounted the TV exactly where I wanted it. Very impressed with their work and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and professional. He mounted my TV and connected all my devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in, made adjustments on the fly to accommodate my room construction, and made sure that I was able to comfortably use my new 75” tv before they left. Well worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did a good job and very nice . They explained everything and went through it with me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squads the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! They were pros, so efficient, great to talk to, made great recommendations and my TV looks amazing and works great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV very efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided a good experience after my new TV purchase. This included removing the old TV and mounting the new one. They also disconnected and wrapped old cables. New features of the TV and remote were clearly explained. All this was accomplished within 45 minutes. They definitely know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, but friendly. Took care of everything, even moving tv down a flight of stairs to the basement! Highly recommend this service! Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, courteous, and efficient! I could tell after the first TV was mounted they knew what they were doing. They showed me how to hold the TV when changing positions. I enjoyed having them in my home. I will recommend the Geek Squad to everyone who needs their TV mounted!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TotalTech is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time & ready to work. They were quick & efficient. I needed longer HDMI cables, and had them on the truck. They took time to explain the new TV controls. Service was definitely worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex Griffith (Agent) and Kyle hung our Best Buy 55" Curved Samsung and did a beautiful job in our apartment. They connected everything neatly and also cleaned up any mess. We are very grateful for their kindness and consideration in every manner. THANKS to them, both!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you! Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis provided excellent service throughout the process. He kept me updated on his arrival time, was kind and professional, and did a great job mounting my TV quickly and securely. I would definitely hire Travis for services in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician was very professional and friendly. He mounted the TV perfectly hid the cords in the cord hider I had purchased. Even helped me with the initial setup to make sure everything was working. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made my Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Pleasant and polite. Addressed my concerns with existing TV mount and also made a few adjustments. Respectful of surroundings and cleaned up very well after install. Assisted with TV setup, reviewed and answered questions. Install went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. On time, professional, friendly, knowledgable about product and efficient. The scheduling, however, was not at all satisfactory. The original delivery and installation date was cancelled and I was not notified thereof, causing me scheduling issues with other appointments.

    I would recommend this to a friend
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