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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,686 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but an amazing mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if there are mounts on the market cheaper than this that work as well. Great range of motion. I can tilt both up and down and side to side so i would definitely recommend for a tv in a large room with different viewing angles. If you are viewing in a smaller room where you do not need to adjust the angle that much I would suggest a cheaper option.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great about letting us know their ETA. They were extremely professional and efficient. They called ahead of time to double check the job and to make sure that they would have all the necessary accessories to complete the work. They did forget to hook up the sound bar but we figured that out for ourselves. The only thing that was a bummer was that they could not take our old TV after all because of the size. They did however take away all the other old product (DVD player, old receiver, etc)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Staff was knowledgeable , properly equipped, efficient , neat, pleasant. Made needed physical and electronic connections and explained remote control units Wore booties on outside shoes. Brought own floor mat for toolbox and parts had all needed installation parts and tools. Well thought out process and knowledgeable communicative staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 3 out of 5 stars

    cost is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very professional and clean young techs, the only problem was on one wall the installer could not find the studs . I found them later and installed the mount from Best Buy myself. Also the premium install definition is unclear and I did not get it due to the wall damage it would have caused per the techs description

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted in corner of room perfectly and quickly. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad is very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very quick, knowledgable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! Polite! Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a snowstorm in Wisconsin on the day of my appointment, they politely asked to reschedule. They were totally flexible and willing to come to my house at 4 on another day to get the job completed.(They are usually finished with service calls at 4). When they were here they were very polite, efficient, and had great suggestions for the job that needed to be done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad guys that came and hung my new TV and mount were wonderful!! They were in and out quickly and made sure that everything was working as well as made sure that I was happy with the location. They were perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hit a home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were professional and friendly. They were on time and took the old tv away. They made sure the Spectrum box was re-installed and they assisted with the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were absolutely incredible. I had purchased a mantle mount when they went on sale earlier in the year. These are probably the most difficult mounts to install. I also had it mounted into a stone fireplace. Again not easy. The guys made sure to take all the necessary measurements to drill the holes right where they needed to be for a perfect viewing height. Afterwards they adjusted the tension on the mount so it’s easy enough to pull down for viewing but has plenty of tension to hold it at any height. They even made sure to check all the bolts to make sure everything was holding tight after raising and lowering the tv a few times. Overall I was extremely impressed and will be using these guys to install my home theater in the future

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Install Team were complete Professionals and Knew exactly what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting & Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, very professional, very friendly, very knowledgeable, and very patient to ensure all was done correctly before they left. Answered many questions. Was well worth the $$ to have a professional mount the TV and program the remote. Plus, they delivered the TV up the steps and upon completion, conveniently took away the big box!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Geek Squad’s job. They were professional, punctual, and took precautions to keep themselves and my family safe during the pandemic. Everyone wore a mask and they also had gloves. It was a positive experience overall, and I will always prefer that a professional handle jobs like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s TV Setup & Mounting service is fantastic! The technicians were punctual, professional, and knew exactly what they were doing. They mounted my TV perfectly and made sure everything was securely in place. They also took the time to explain how everything worked and cleaned up after themselves. Overall, a smooth and stress-free experience. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local store sent the GEEKS to install the TV's. I was very hoppy with their work. All four TV's were connected and everything worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied with my service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a 3rd party vendor to mount my 77” LG CX OLED TV. They were professional and careful mounting my tv from beginning to end, I was asked how I would like my tv mounted and they gave me their professional opinion. I’m glad I took their opinion because the installation came out beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we used in home service to set up and install the tv. Completely satisfied. The technicians got here on time and set things up quickly. Would highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 85 in tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, came on time. Job was done pretty quick and cleaned up well after Job was done. Thank you.

    I would recommend this to a friend
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