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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 38,686 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, set everything up perfectly and answered all my questions. They were friendly, polite and took all the excess garbage with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad contacted me prior to arrival to inform me of the time that they would be arriving. Both gentlemen came into my home respectful and professional. They came prepared to do the task. They listened to and respected my requests. The end result was phenomenal! My 70 inch tv looks great on my wall!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    What did we ever do before this service?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these guys. They are very professional. Very tidy and clean up after themselves. They check out what needs done. They measure. They ask about what equipment you have to connect and they ensure you have everything to get it connected in a way that looks clean and balanced. If you don’t have what’s needed, they have supplies with them to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great people doing awesome work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team quickly and safely installed our mount and got the large TV high up on our wall. They were very kind and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good, competent and knowledgeable. However after waiting 3 weeks for dellivery the TV was broken I still do not have my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very courteous, respectful of the time and property. Very professional. Installed and hanged the TV on mount in short amount of time. They also took away the packaging trash.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have issues with the tv delivery and getting someone out for the appointment. It was escalated and the technician Sean was fantastic. He picked up the tv and a mount from the store and got everything in working order. Kudos to him, because the service prior to that was not good.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but needed to install my new television

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek Squad" mounted our new 75" tv. The tv is perfectly centered, no cords, cable connect with no cords. They were amazing. They delivered the tv, connected the mount, the cable -- very professional, friendly and on time. We are very happy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordon and his coworker were awesome. They were able to get it installed and set up quickly. They were able to work me in due to a the store having to cancel my original appointment due to that installation team being out with illness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me informed of arrival time, showed up on time, were efficient, professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen showed up on time, did an exemplary job putting my TV on the wall, and even helped ensure I had the connections the way I wanted them. Would definitely use again! A+

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They do a good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional, extremely careful and kind to the client.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly, quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, super friendly, mounted it perfectly and took away all the packaging so i didn't have to. If you're getting a big oled I'd definitely recommend having them install it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when they said they would and quickly installed and set up our TV. They cleaned up all the debris from the packaging as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a great job on installing the hanging TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed seamlessly and it works just the way I want. It's slides both to the left and right as well as tilt. When fully closed, it's very close to the wall whether it's centered or to the left or right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t use third party installers use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original installation performed by third party contractors and the mounting of the tv and set up was a problem. When removing an older 65” tv they compromised my Directv service by damaging the coax cable. They also damaged the wall when taking the tv off the wall and I had to repair this. Directv came and indicated that the tv would need to be removed from the wall for them to review and correct the problem. From then on the precess went well. Geek squad came in a week later and removed the new tv without any issues and Directv followed a day after and corrected the coax cable problem. Geek squad technicians returned two days later and did a really good installation. They were knowledgeable and informative and did a excellent job in fully setting up the tv and sound bar unlike the third party installers, who just left when the coax cable problem occurred. I am really happy that Geek squad came and replaced the original installers and would thoroughly recommend Antony and his crew.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Goid set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv , connected all devises and tested it to makee syre everything was working as it should

    I would recommend this to a friend
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