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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 38,686 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted very fast and installer very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount and dvd install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect where I wanted it. He did a great job installing it. Was not able to install the DVD player due it was not a usb cables. Bummer. Can return to Best Buy due to it’s passed 30 day since ordered it. Useless to me now.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and efficient TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate Wilde was our tech, and he worked very quickly to bring us up to speed with TV and surround sound. All health safety concerns were addressed. Nate drilled the appropriate holes, mounted the TV, and set up and configured the receiver to make everything work great. And it still works great now. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    PERFECT SOLUTION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did excellent work installing my television into the mounting system such that it raised my TV about eight inches...PERFECT for viewing. I did not need to buy a higher piece of furniture at all. WELL DONE, GEEK SQUAD!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad/total tech support review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very friendly and helpful with helping me setup my new 65 inch sony xbr950h, they made sure the tv and the stand were safe and secure in the process, im definitely gonna have geek squad help me setup future home theater add on and setups for my home in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was satisfied with installation. The crew were friendly and answered all our questions. I would work with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Installation service was done very professionally. I like the way they explained everything they are doing. Helped in setting up the speakers and aligned the TV very well. Hats off to their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our installer with his assistant Lionel did an excellent job on the installation of our tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service rep. who installed my 55 in new television. I am a 75 yr. old woman and I couldn't have done it myself. He helped me decide where to put the tv for best usage as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of New TV was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very smooth. The installers did a great job in setting and explaining the features. Cleaned everything up after install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason mounted the TV professionally and with no time wasted. He spent time with me after work done to explain remote and actually set the TV up and running. He is a wonderful representative of the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Guys were Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my television exactly where I wanted it with no problems at all. They then linked my stereo and Logitech Remote. They took the box and made sure that they didn't leave any debris. They did an incredible job all around and I can't highly recommend them highly enough. I have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and Tim were awesome very professional answered all my questions and went up and above what was expected to make sure my TV was mounted properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing the 55” tv. He was very professional, clean, and courteous. He even gave me a demonstration on how to use it since it was my 1st app tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV / Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was awesome- guided us through the process and performed all the required work efficiently and perfectly. He was very courteous, informative and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my tv without any problems. I bought a larger tv to replace the existing tv thinking there may be an overlap from the previous mount and my soundbar. They placed it perfectly, then proceeded to program/adjust the settings. Now I can control the sound throught the directv remote!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I wanna be a geek squad agent now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the end results. This guy paid attention to detailed, never questioned our feed back and had very good and valid suggestions. Tv's went up quickly and look good up there too lol.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    YAY for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the two gentlemen that installed everything and set it all up were absolutely wonderful! Answered questions, explained everything thoroughly, took their time with me so I didn't feel like they rushed me and just tried to get onto their next job. I am highly satisfied with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and capable team installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is about the Samsung TV 32 inch TV set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Samsung TV set 32 inchIt is a excellent TV I haven't in my bedroom it works greatIce also used the Samsung channel and is excellentI watch a lot of movies on itIt's got a lot of applications which I likeI have been purchasing Samsung television since 1967I also have a Samsung TV it's a tube set and it's still workingSamsung is the better TV to buyThey have excellent customer serviceYou can contact them with your television setAnd they always help meFor this I give you a 10 Star excellent excellent

    I would recommend this to a friend
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