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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting my 85 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys reached out to me about the time they will be coming to mount my tv and they came on time. They were so professional and did a very neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt, the Geek Squad Wizard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fabulous job setting up the TV. They made sure I understood how to get the best picture and sound out of this TV with my Denon and surround system. Matt is extremely knowledgeable and was very careful while installing my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where friendly honest told me everything I needed to know about the mount and the tv while setting it up and even gave me a few tours for the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smart TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was really great. They took the time to center the tv vertically and horizontally. They also gave me an overview of the remote and how the tv worked which I really appreciated since it was my first smart tv purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Such a great team!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so great. So nice and professional. Got right to work, let us know about any potential issues and made sure to check with us on placement etc. had us take a look and make sure we were ok with everything once they were finished. Cleaned up after themselves and left everything as it was. Great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad technician installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the TV installation and the mounting is excellent and very practice. The Geek Squad technician was very knowledgeable and made the installation process easy. He troubleshoot the TV and set up all the parameters. I was very pleased with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sebastian was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian was great in keeping me informed of his arrival status. Once he arrived, he kept me posted on everything that he would be doing. Definitely very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Dependable and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is one of the best services offered at Best Buy. I’ve used both of their in-store and home install services several times and they are fantastic every single time. Very nice and courteous staff.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Will and Jimmy were extremely efficient and helpful. I’m so glad i decided to have my new tv mounted. A great experience. Many many thanks to Will and Jimmy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv was up and playing in a short period of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was excellent. He went above and beyond any expectations. He put our tv stand together and mounted the tv as well as made sure we understood how to use the remote and our tv features. He was very patient and answered all of questions so we could understand the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was perfect for me. It happened on time, the techs were very prepared and professional, and they used all of the COVID guidelines at all times. I liked the shoe booties also. They were a great crew, and I will use them for all such installations in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted TV on wall and looks great. Geek squad always does a good job and very courteous. Always ask before leaving if I have quwstions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job well done!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service man has done a great job of installing the mount along with the TV. He must have done thine numerous times since the whole process took less than 45 minutes. I couldn't do a better job. I am glad to include the installation service with the new TV. Strongly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job on my new TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. Very friendly and knowledgeable and very respectful of our property. The also knew a lot about Sonos when asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed and setup my TV, Audio, and Wi-Fi system were really outstanding! I could not imagine it being done better. My only complaint is that in their enthusiasm to clean up all of the packaging debris they took the manuals that came with the equipment. I have been able to obtain most of the manuals online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    timely installation. did a quick install. super easy.

    I would recommend this to a friend