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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 38,686 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Helped me understand how to use my television. Work was completed quickly and neatly. Results were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to the house was very friendly and professional. He had the tv set up in a matter of minutes. I'm very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Absolute professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad comes through again! They delievered my 2 TV's, sound system, and mounting bar and were first class in every sense of the words! Rich and Rudy from the GS in Myrtle Beach SC had everything done and working in less than 1 hour, and took the time to show me all I needed to know! Well worth the cost just for their combined expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffeesnob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was consistent with letting me know his whereabouts due to to heavy traffic..he was so nice, very attentive, and valued my opinion I am very pleased with the service provided

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for sending someone that got the job done and pleasant manner. Never had smart tv or WiFi before and your agent walked me through remote.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, nice guy. very professional Thank You Greg U

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very professional and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used low profile mount because we only wanted our 85 inch tv to tilt up or down. We had plenty of room to hook up a digital antenna and sound bar. It is picture perfect. The geek squad installed it quickly and professionally! Job well done. Even scheduling on line was a cake walk.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Geek Squad team members !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service was fantastic! The two Best Buy team members who installed the tv did a great job of mounting but also a great job explaining. I appreciated the time they spent with us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 77" T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowledgeable on mounting the large T.V. Plesant and explained everything to us before leaving. Clean ,respectful and perfomed the. mounting in little time !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and Eddie were right on time, and Jeremy helped me determine the best location for hanging the TV. I was kept informed of what was happening during the installation, and Jeremy showed me how to program my Sony remote after the TV was hung. The job was finished quickly and efficiently, and I couldn't have asked for a better installation team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount installed expertly by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older, but large-ish (48") flat screen TV that I wanted to mount in my office to use as an extra computer monitor. This mount worked great. And the Geek Squad guys were fast and professional hanging it. Two guys, both masked (thanks for that), had it up on the wall and working in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed tv mount and. Tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, polite, listened to what I needed to have done and explained things a s they went along ( installed swivel tv mount on wall). Cleaned up after done and asked if I had questions. In additIon made sure tv and Comcast st box worked.t

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Excellent at Setting Up my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided awesome service. They were so professional and knew what they were doing. They also were respectful of my home and cleared any debris. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my TV mounting bracket and TV over the fire place. The listened as we discussed the best mount height-especially as we might upgrade our current TV to a larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and great people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and helped set-up our TV. They gave a time when they would come and they came during that time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good for 65-in and below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came as scheduled on time. Mounting and installation was made very promptly. All the carton packages and the other garbage was removed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the knowledge and helpfulness of the technicians. They had very pleasant personalities and were willing to explain everything to us

    I would recommend this to a friend
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