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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 38,686 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad superguys mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv, delivery and setup, sound bar and mounting stuff from BB and the geek squad managed everything, and taught us how to use it. Then guess what! We MOVED! The geek squad came to our rescue and remounted and reconnected and reexplained everything. Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect tv for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech agents mounted, setup and explained all tv functions. They were very thorough, professional and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above and Beyond Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire installation process was seamless. The team did great with communicating when they would arrive. Bobby took the time to make sure we were completely satisfied with the placement of the TV. I can tell that he really takes pride in his work. Great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad members were thoughtful and efficient with my TV wall mount installation. My satisfaction with the install was their Number 1 concern throughout the process. Couldn't have been any happier from start to finish. They were the best.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pure Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service and people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Removed old TV and wall mount. Un packed new TV and mount outside and removed all garbage. Mounted the new TV and fired up the TV, connected to WIFI, etc. Everything was up and working when they left, and I had a basic intro to operating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrique and his partner (sorry I can’t remember his name) were the best thing that could have happened to me, I have been enjoying the set up arrangement, they eliminated extra wires and all of the devices are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work very good, easy to mount work as good as the more expensive ones

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The seals person was very helpful. The person who came to install the wall mont was very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did a great job installing my Big Screen television. The lowered the TV mount to the correct height to be in line with my wall mounted speakers and made sure that all of the tv apps were working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new mount and new TV. They worked well together and got the job done in a very reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Perfect installation! Very helpful with installing apps on my TV and explaining how to use the remote control etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad people that came over to install our tv were wonderful. They were friendly and got their work done fast. We are very pleased with the Geek Squad - they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Is *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who serviced me were on time and extremely professional. What I really took noticed was the care they took in cleaning up after the installation of the wall mount & TV. It as a good decision to use them for these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were efficient, skilled and knowledgeable as well as really nice guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and John came out to install a 77" TV on a wall where the stairs go to my basement, I got scaffolding and we set it up on the stairs and they put my TV on that wall. They did a great job and answered all my questions. They hauled all the trash away. Fantastic job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome! Fast and capable installation and set-up! Very helpful to inform users of unique or new features and how to use them! Would not use anyone else for assistance with my electronics! Thank you for your excellent, professional service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65” Samsung wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were incredibly polite, professional, and able to answer any question I threw at them. They were efficient, effective, and showed that it is money well spent to have professionals do this. The TV looks great, was set at the perfect height, perfectly level and centered on the wall.

    I would recommend this to a friend
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