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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Jose were fantastic they did everything and stuck with me until perfect I love my geek squad and also my Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our installer with his assistant Lionel did an excellent job on the installation of our tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Intstallers Are the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure everything was working properly. The Geek Squad is the best! They are polite and explain any questions I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad walked us through the setup - put it on the wall correctly - they were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek Squad hung our TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job geek squad Ben and Dan did a great professional Job. Time was about 1/2 hour/45 min . They even took the trash with them....Love the TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installer did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed on the wall and set up professionally. Apps were updated and questions answered. Also hauled an old tube tv away for recycling.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my Television Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 83 Oled perfectly. Cleaned up and make sure I was happy with the results before they left. Great job Bestbuy and geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my Tv very Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the 3 agents mounting my tv did so good it’s amazing they all deserve a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed our wall mounts quickly and easily. The mounts are securely in place and the techs were very polite and cleaned up behind themselves. I thought the price was a bit much for the minimal time involved, but they did something I was unable to do. A good, but pricey, service when you have no alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job at installing our TV mount and it is well installed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very thorough and careful with the installation. Great job Guys !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of my LG TV over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job! Very professional and nice...took the time to put on boot covers and cleaned every thing up when finished!! I do not think we could have been more impressed!! You have much to be proud of - they were Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, hard working, excellent service, good tv, good installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a thorough job of connecting 2 tv's, setting up remotes and making sure everything was working properly. Also, rearranged the wires so the surge protector wasn't hanging off the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and hung and set up the TV, programmed the remote, applied all the settings on the TV for best performance and took the old TV away. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad 77 inch OLED Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me the day before and 45 minutes before coming. He put covers on his shoes to ensure my floors stayed clean, got my input in where to place the TV, and was super friendly. He did an excellent job overall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two excellent technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Downey and his partner came to my home to fit a large screen TV to my wall plus set up the TV and my new sound bar. I was very impressed by their knowledge of the equipment, and completed the job in a minimum of time. Both men were respectful and clean, no mess left behind. Both of your men are fine embassadors for Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech made it very simple for me and the whole setup experience was quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Justin were GREAT. Installed new mount to hold our new TV, showed us how to operate TV remote. They were friendly, curtious and answered all our questions. Wonderfully patient with 2 senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The seals person was very helpful. The person who came to install the wall mont was very nice.

    I would recommend this to a friend