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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 38,686 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we hired the company to install the TV. We were afraid if we tried to di it ourselves something woukd have gone wrong. The installers were very nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    JimE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed, Sony 77" they were on time, quickly mounted the new TV over the fireplace. Cleaned up all the box trash. They were great, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and curtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave me a call and said they could come early, I was delighted. Safety was important to them, considering the times we live in it was appreciated. Asked all the right questions and gave me advice about the appropriate place to mount the TV. Would use the service again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant serviceman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Excellant answered all our questions, cleaned up before they left we were very pleased with the servce

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they actually came and brought the right tv the installation went wonderful. The guy that came out was very knowledgeable and put it up with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed lingering viewing issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Danbury store are the best team in the area!! They were knowledgeable and found a solution to a lingering problem in our set up! Completely night day! Thanks guys for being the best of geek squad!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a professional job. I commented about the price, and was advised since I was a member I should have gotten a better price. Saved 75$ after I went to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and Mounting for 77 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly and efficient. They were kind enough to put on shoe coverings without being told. And they helped me with navigating through the TV and setting it up after they installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Installation Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were the very best! They did a very careful and thorough installation of our wall-mounted TV and synchronized all equipment that needed to be

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and Victor knew exactly how to mount the TV onto the stand that we had bought. It was mounted professionally and efficiently. With a TV that costs as much as this one did, I think it's much better to have professionals do it, as if it's not done correctly, the damage that could be caused by a novice trying to mount it could by very costly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and High Quality Installation!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team arrived at my house and informed me of everything they will be doing during their time here. The team was very professional and helpful after mounting my TV on the wall. They even helped me setup my new TV! Very communicative and professional and will definitely recommend Geek Squad to my friends!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service efficient and friendly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very efficient. Most important did an excellent job and answered ALL of my questions The whole time they explained what they were doing and were so friendly I give them a 10+

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did everything we asked to mount our tv the way we wanted, position the furniture, and even remove the packaging the movers used. Even gave me some pointers on setting up my network. All for less than any of the local specialists.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    5 Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two men - 1 hour - 0 problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feb 13,2025 arrived on time 9 AM. They knew exactly what they were doing. Friendly and efficient. Wall mounted 65” TV and demonstrated leveling, tilt and turn for future cable access, wireless setup, sound adjustment, Cleaned up and took away all packing material. 5-star job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go. They came in took my old TV away and mounted the new one (which we love !) They went through all the necessary tools that made me feel comfortable with all the new set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time for set up and were quick and efficient It’s been 2yrs and no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    What we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great picture and the size fits great in our basement.

    I would recommend this to a friend
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