Customer Ratings & Reviews

The service was great. Very pleasant people. Looks great on my wall.

I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

The customer service was excellent, with clear and timely communication. I appreciated the effort and the ease of the installation process.

They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

They showed up on time, were courteous, did a great job! Took care to center TV where I wanted. Connected everything!

Mr. Cornelius and Mr. Ramon did an excellent job and setting up our TV. They are both an asset to your company. We received great customer service. Thank You!

The agents came and set up my tv after attaching the bracket to the wall. They removed the old tv and set it up as well. After installation they ensured we knew how to operate all systems of television. They were extremely professional. I would recommend this service.

Agents were on time and installed mount and TV in timely manner. Setup necessary connections and Roku Streamer. Cleaned up and took box, etc. on our request. Very personable during the entire time.

I mounted my daughters tv for her birthday. She absolutely loves it. I opted to have the wires ran in the wall and it was so worth it. The crew was very nice, courteous, and prompt. They went through everything with me and insured I was satisfied before leaving. I highly recommend.

Team arrived earlier and cleaned up after themselves. They also helped me in ordering screws for another TV which will make life easier for me in the future. Highly recommend. Thanks Agent Dylan

The agents were able to arrive early, and they called ahead to see if that was OK. They did a fantastic job mounting the TV and they also did a great job on the clean up. You could not tell that any work was done in the room.

The installation of our new TV was super fast and professionally done. All of our devices were quickly synced. Service is the reason we love to shop at Best Buy!

The two young Geek Squad guys who installed my back porch television and mounting did a superb job. They were knowledgable, smart, and worked quickly.

The agents who mounted our new 65 in Samsung were outstanding. They set everything up as well as explaining the new TV. Would definitely recommend this service.

The agents were very professional and helpful with questions that I had. They programmed my remote so I’m only using one remote. I learn something each time when the Geek Squad comes to my house to set up any equipment that I have purchased.

The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

The item is great i recommended to all people. The service is great with the installers.

Fantastic Guys that were very neat and polite. Wish I had them around for every question that I could have, a hands on tutoring. LOL

The two installers worked quickly and were within pickup window. There was some miscommunication as we were told they were able to hide the cables in the wall and they told us that they were not. Also, it would be nice to have show covers to not track dirt throughout the house, but installation went fine.

great service! Geek Joe rendered great service, and was knowledgeable about the job and answered all our ridiculous questions, a job very well done!