Customer Ratings & Reviews

well done! It was a good experience. They did a great job!

The installers did a great job. They were polite and knowledgeable.

The Geek Squad team that came out did a very nice job mounting our 85 in tv. They were pleasant and professional. The main technician was Matt. I’m sorry but I did not get the assistance’s name. They got everything paired up which was great too! We did seem to have an issue regarding our remote and programming within a couple days after they left (could have been somewhat related to our lack of tech knowledge on exactly how it all worked and paired together- not really sure what was causing the issue) but it was really helpful and wonderful that Matt had left us a form with his information on it (name/phone number) so we could easily get in touch with him if needed. We called him and he came back by the house later that day and resolved the problem. He walked us through things again and everything works great! All in all - everything went well and we are very happy with our new tv - it looks awesome mounted. Thanks guys!!

Love this television I would recommend it to anyone that likes a big screen television great sound and great picture

Very professional and friendly. Showed up on time and did a wonderful job.

The techs were great friendly and professional. Answered every question. Cleaned up their mess. Wore bags on their shoes so my wooden floors didnt get ruined . Great job men

I’ve been using the Geek Squad for years. They are very knowledgeable, professional and courteous. I highly recommend them for all your TV and theatre installations and repairs.

I am not sure if we're able to give the names of the agents that installed my equipment, however Sean Harden representing the Bridgeton store location in St Louis did an exceptional job installing my TV, sound bar and helping to cut the wires away in a very excellent manner. Both technicians paid attention to detail for very neat, professional and knowledgeable about their duties. They went beyond the Call of Duty and making sure I was extremely satisfied and that I was getting the best bang for the buck. They recommended services but also explain how I could benefit from those services and why it made sense for me to employ those Services all the while leaving it up to me to make the decision. I felt no pressure from them and I will gladly invite them back to complete any other work for me and suggest you do the same

The agents removed my existing TV and mounted the new one on my existing Mantle Mount and connected to my cable box. They gave me suggestions on sound bar and tested removed TV.

Quick and efficient, they cared for my house and belongings. I've used them twice and still use them again.

Geek Squad was on time and did a great job on installing the hanging TV and sound bar.

Techs were quick and kept areas clean. Excellent service.

My home tv mount and setup was amazing. The crew was super friendly. I would definitely recommend this service and will use again down the road.

I’m well versed in having mildly expensive, slightly awkward items delivered to my home. I have had mostly bad, nightmarish experiences with these deliveries. I have to say that the Best Buy Geek Squad is definitely the way to go! The team of JUJU and Angel are excellent at what they do, almost surgical with their technical expertise as well as being wickedly personable. If you’re looking for something that is expensive and awkward to purchase from Best Buy requests these two and pay the small price to have peace of mind that comes with 0% worry!

The Geek Squad was excellent they treated my purchase as if I was a million dollar customer, I would definitely recommend using them to install your TV

it was done so perfect and fast that if I had not seen it myself.the tv was mounted on the wall.programed and everything was explained.it was all done in less that45 minutes.the guys even set my Netflix so I didn't need the router on it.i will be able to unplug the cable box and blue ray without hesitation.it's very easy to plug back in.

The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!

Sorry it took so long to get to this service; we have forgotten the names of the two outstanding men that were sent to assist us in setting up our new TV set. Knowledgeable, friendly, and prompt in their service . . . we could not have asked for better service. P & P

I had multiple things for the Geek Squad to do and they had it done very quickly. I didn't have to stand there and watch them, they did their thing and explained everything at the end. Extremely helpful, friendly and on time! EXCELLENT